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Medical Office Administration jobs in Etobicoke, ON

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    • Experience: Previous experience in a medical or dental office setting is preferred; familiarity with front desk operations in a healthcare environment is…
    • Fully covered supplemental medical and dental care benefits.
    • This position partners closely with Human Resources Business Partners, Talent Acquisition,…
    • The Front office administrator/ Receptionist is the first point of contact for all customers whether on the phone or in person; provides strategic…
    • Role will be hybrid after the first three months of in-person training, then move to 2 days in office per week.
    • Client and Family Centric Care Delivery*.
    • Post-secondary education in health administration, business administration, or a related field, or an equivalent combination of education and relevant…
    • Maintain office supplies, medical forms, and other administrative materials.
    • Previous experience in a medical office, healthcare, or customer service…
    • View all Oakville Dermatology & Aesthetics jobs - Oakville jobs
    • Salary Search: Medical Administrative Assistant salaries in Oakville, ON
    • Up to date medical and immunization records.
    • Supervisory and administration experience is an asset.
    • Reports to: Board of Directors*.
    • Proven experience in a dental office setting with supervisory responsibilities.
    • Assist in implementing office policies and procedures to improve efficiency and…
    • Minimum 1 year of dental or medical administration experience — this is a firm requirement.
    • Modern, beautifully equipped office with hospital-grade air…
    • Manage office inventory and supplies.
    • Communicate with referring offices regarding patients and treatment.
    • Strong knowledge of dental terminology, procedures…
    • Verify patient insurance information and update electronic medical records using Dentrix.
    • Familiarity with medical terminology relevant to dental care and…
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    • General office administration, including but not limited to: Scheduling, payroll, up-keep, file maintenance, ordering medical and office supplies.
    • Hybrid work environment, working in the local office at least 2 days per week.
    • In addition, Randstad offers rich learning and development opportunities, an RRSP…
    • Proven experience managing a medical spa with strong supervisory skills.
    • Familiarity with electronic medical records systems such as Zenoti or equivalent…
    • Apply effective labour relations practices, including active participation in any future collective bargaining, administration of collective agreements, and…
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Job Post Details

Dental Receptionist / Administrator - job post

North Etobicoke Dental Office
Etobicoke, ON M9V 0A1
$23–$30 an hour - Part-time, Full-time

Job details

Pay

  • $23–$30 an hour

Job type

  • Part-time
  • Full-time

Location

Etobicoke, ON M9V 0A1

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care

Full job description

Job Summary
We are seeking a detail-oriented and friendly Dental Receptionist/Administrator lead to join our dental practice. The ideal candidate will be responsible for managing the front desk operations, ensuring a smooth and welcoming experience for our patients.

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Schedule

Monday and Thursday: 12pm to 8pm

Tuesday and Wednesday: 9am to 6pm

Saturday: 8am to 3pm (negotiable)

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Key Responsibilities

Patient Relations & Front Desk Operations

  • Warm Welcomes: Greet and assist patients warmly upon arrival per office protocols, creating a positive first impression and handling check-in procedures.
  • Communication Management: Manage phone systems to handle incoming patient calls, inquiries, confirmations, changes, and cancellations effectively.
  • Office Environment: Maintain a clean, organized, and well-stocked front desk area.

Appointment Scheduling & Flow Optimization

  • Schedule Optimization: Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
  • Retention Management: Proactively manage potential cancellations, handle objections to encourage appointment retention, and effectively manage the recall system.
  • Team Coordination: Coordinate closely with dental staff to ensure efficient patient flow throughout the day.

Financial & Insurance Management

  • Billing & Payments: Complete patient billing post-treatment, process payments, and manage billing/fee inquiries professionally in accordance with office policies.
  • Insurance Processing: Verify patient insurance information, ensure proper documentation is collected, and submit insurance claims.
  • Accounts Receivable: Track, manage, and collect Accounts Receivable (AR).
  • Financial Reconciliation: Track, add, and reconcile insurance checks within AbelDent.

Records & General Administration

  • Data & Software Management: Maintain accurate patient charts and electronic medical records exclusively using AbelDent software.
  • Correspondence: Process referral letters and other provider correspondence; organize, manage, and file all patient records.
  • Administrative Support: Assist with general administrative tasks including filing, data entry, and correspondence as needed.

Leadership

  • Team Leadership: Manage, motivate, and lead the dental office team.

Qualifications

  • Experience: Previous experience in a medical or dental office setting is preferred; familiarity with front desk operations in a healthcare environment is highly desirable.
  • Technical Skills: Proficiency in electronic medical records systems, with specific experience using AbelDent.
  • Soft Skills: Excellent verbal and written communication skills with a strong focus on exceptional customer service.
  • Work Style: A positive attitude, professionalism, and the ability to work collaboratively within a team.
  • Efficiency: Ability to multitask and maintain strong attention to detail in a fast-paced environment.

What We Offer:

  • A supportive and positive work environment with a friendly team that feels like family.
  • Opportunities for professional growth and career development within the practice.
  • Competitive compensation package and benefits.

If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office environment, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.

Job Types: Full-time, Part-time

Pay: $23.00-$30.00 per hour

Benefits:

  • Dental care
  • Paid time off

Ability to commute/relocate:

  • Etobicoke, ON M9V 0A1: reliably commute or plan to relocate before starting work (required)

Experience:

  • Dental receptionist: 1 year (required)

Work Location: In person

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