Medical Office Administration jobs in Etobicoke, ON

The Opportunity
We are seeking a dedicated, motivated and detail-oriented Senior Treatment Coordinator to join our well established, modern Dental Office located in the heart of Forest Hill. Our office has a welcoming feel with a large patient area and modern aesthetic, with state of the art technology. As part of the Administration team, you will be our patients' trusted guide - making them feel heard, informed, comfortable and supported through their dental treatment process. We are seeking someone who will set the tone for each patient's experience, right when they walk through the door.

Responsibilities

• Welcome patients as they walk through the door, with a warm welcome leaving them with a great first impression.
• You will present treatment plans and financial options, with clear communication. compassion, and confidence.
• Coordinate with administration team members for a seamless transition from consultation to treatment completion; while building a trustworthy, strong, and long lasting relationship with the patient.
• Effectively and efficiently manage calls, optimize the schedule, and following up with patients.
• Efficiently process insurance claims effortlessly and accurately, with continuous follow up.
• Collaborate with the administration and clinical team to create a workflow that will support the growth of the clinic with organizational planning and strategizing.
• Support the administrative team by performing administrative tasks such as data entry, organization, time management, and maintaining a clean work environment.

Role Requirements

• Minimum of 3-5 years' Treatment Coordinating experience.
• Organization skills, time management and efficiency, team player & adaptability to clinic protocols and processes.
• Proven experience in a Dental Office
• Strong knowledge of dental terminology to support our patients, essential for effective communication.
• Strong interpersonal skills, demonstrating empathy and professionalism when interacting with patients.
• Tracker Dental Software Experience is a must
• Ability to manage multiple tasks simultaneously in a fast paced environment, while maintaining strong attention to detail with a service oriented mindset.
• Adapt and embrace continuous learning and growth.
• Looking for ways to improve workflows and enhancing patient care.
• Ability to work collaboratively within a team, while also being a natural problem-solver, self-motivated to complete tasks independently.

Working Conditions

Work Schedule: Weekly work schedule may change depending on the business needs

• Monday 8:00AM - 5:00PM
• Tuesday 8:00AM - 5:00PM
• Wednesday 8:00AM - 5:00PM
• Thursday 8:00AM - 5:00PM
• Friday 8:00AM - 5:00PM

If you thrive in a positive work environment where patient care is your first priority - join our team!

• Tracker: 2 years (preferred)
• Treatment Planning: 3 years (preferred)
• Dental receptionist: 3 years (preferred)
• Specialty : 3 years (preferred)

Work Location: In person, On Site

Pay: $28.00-$34.00 per hour

Work Location: In person