Medical Liaison Officer jobs

Are you an expert in and passionate about Medical Affairs in pharmaceutical products? Would you like to apply your expertise to make a meaningful impact in a company that prioritizes scientific innovation and transforms ideas into solutions for the Canadian market? If so, we invite you to contact us!

We’re BioSyent and we are looking for a Medical Science Liaison (MSL) to join our team in Ontario to maintain the growth of our prescription and Natural Health Product brand portfolio.

The successful candidate will collaborate with the medical team, Sales and Marketing team, and Medical Leaders to provide strategic direction and implement programs supporting the company's products.

Become a valued member of our team, playing a crucial role in the introduction of products that address unmet medical needs in the Canadian market. Join us and contribute to making a meaningful impact on healthcare.

A Canadian Success:

We are listed on TSXV with an appreciable track record for growth and innovation located in Mississauga.

BioSyent is focused on commercializing products that provide a distinguishable benefit to patients and their healthcare providers and is known for its ability to introduce new products effectively and efficiently to the Canadian market.

BioSyent is a profitable growth-oriented specialty pharmaceutical company focused on in-licensing or acquiring innovative pharmaceutical products that have been successfully developed, are proven safe and effective, and have track records of improving the lives of patients.

We’re proud to be recognized for our consistent growth and performance. Our company was named to the GROWTH 500 list for eight consecutive years, with the most recent recognition in 2020. We’ve also been featured on the TSX Venture 50 list four times, most recently in 2024—a reflection of our continued momentum and success in the market.

We’re looking for talented people who are ready to contribute, grow, and be part of what comes next.

Who We're Looking For:

We’re looking for an ambitious Medical Science Liaison (MSL) to join our team.

The role is focused on supporting the medical and scientific needs of healthcare practitioners (HCPs) and thereby supporting the corporate objectives. The MSL is the field-based advocate of BioSyent Medical Affairs team, who drives the implementation of the Company’s Medical Affairs plans related primarily to Key Opinion Leaders (KOLs) engagement and data dissemination.

The MSL possesses medical knowledge and business acumen, to act as the subject matter expert in the therapeutic areas of interest, and ensure credible, fair, and balanced scientific exchange with both internal and external stakeholders. The individual can navigate discussions to balance what is useful to KOLs with BioSyent medical strategy and bring back useful insights. The incumbent systematically identifies the scientific needs of KOLs, investigators and other stakeholders in patient care in a compliant manner, establishes strong professional relationships, provides credible scientific expertise, and serves as a link between BioSyent and KOLs.

Some of Your Key Responsibilities:

The Medical Science Liaison (MSL) engages in balanced, objective scientific exchange with healthcare professionals (HCPs) to support scientific discovery and informed treatment decisions. MSL serves as a key scientific resource and liaison between BioSyent and the medical community.

Reporting to the Director of Medical and Regulatory Affairs, the duties and responsibilities of a Medical Science Liaison include, but are not limited to, the following:

Scientific Engagement

• Serve as the primary liaison between HCPs and the BioSyent Medical Affairs team.
• Facilitate credible, fair, and balanced medical and scientific communications with HCPs.
• Present clinical and disease-state information to a variety of audiences (e.g., key opinion leaders [KOLs], HCPs, and hospital decision-making teams) upon request.
• Develop and maintain “peer-to-peer” scientific relationships with key stakeholders in healthcare, academia, payer, and government organizations according to strategic territory plans.
• Manage strategic scientific partnerships and engage in scientific exchange with KOLs.
• Critically assess and interpret scientific data, translating complex information into clear, tailored messages for diverse internal and external audiences.
• Respond, within defined timelines and according to industry standards, to clinical or scientific inquiries related to BioSyent products.
• Support pharmacovigilance by collecting and reporting adverse events or product complaints in accordance with company procedures.

Medical Leadership and Strategic Planning:

• Collaborate cross-functionally with internal teams to ensure alignment and effective exchange of clinical information and insights.
• Communicate key medical insights, opinions, and feedback from KOLs/HCPs to the BioSyent Medical Affairs team to inform and refine medical strategies.
• Develop and deliver scientific communication materials (e.g., slide decks, presentations) for educational and scientific engagements.
• Maintain up-to-date knowledge of relevant medical literature and apply critical appraisal skills to scientific publications.
• Conceptualize, organize, chair, and execute medical-scientific events in collaboration with internal stakeholders.
• Build scientific advocacy and foster engagement among healthcare providers and thought leaders around BioSyent’s products and therapeutic areas.

Other Responsibilities:

• Ensure prompt reporting (within 24 hours) of any complaints, including potential adverse drug reactions, to the designated responsible person as outlined in training.
• Perform additional duties as assigned by the Director of Medical and Regulatory Affairs.

Qualifications:

• Master’s degree in life sciences is the minimum requirement.
• A doctoral degree in life sciences (MD, PharmD, PhD, or equivalent) is preferred.
• Minimum of 5 years of experience as a field-based MSL in the pharmaceutical industry.
• Prior experience working as MSL with endocrinologists and / or obstetricians / gynecologists required.
• MSL experience with pediatricians and general practitioners/family physicians is an asset.
• Knowledge of regulations governing medical information exchange with healthcare professionals within the Canadian pharmaceutical environment.
• Strong understanding of the local healthcare system, clinical priorities, and operational processes.
• Knowledge of the pharmaceutical industry and familiarity with regulatory requirements.
• Experience in delivering oral presentations within the healthcare profession to both large and small audiences.

Skills & Competencies:

• Proven ability to deliver effective oral presentations to healthcare audiences, both large and small.
• Skilled in identifying, profiling, and engaging internal and external stakeholders to develop appropriate solutions.
• Strong understanding of Medical Affairs functions and their alignment with business objectives.
• Strategic thinker with the ability to translate objectives into actionable plans aligned with organizational goals.
• Demonstrated collaboration with Sales and Marketing teams while maintaining scientific integrity.
• Ability to work independently with excellent self-leadership, initiative, and minimal supervision.
• Exceptional communication skills, including written, verbal, presentation, and facilitation abilities.
• Fluency in English required; proficiency in French is an asset.
• Strong negotiation and influence skills, with a proven ability to build and maintain partnerships with thought leaders.

Working Conditions

• Full-time, field-based position with a home office setup; occasional in-office presence as required.
• Primarily conducted during standard business hours; occasional evening or weekend work may be necessary.
• Territory will be defined by the hiring manager.
• Frequent travel required (up to 60% of the time).

Compensation & Benefits:

How We Hire & Compensation

Compensation will be based on the candidate’s experience, background, and qualifications. The compensation range for this role is $95,000 – $120,000. The role is eligible for additional forms of compensation, such as participation in the Bonus Program.

At BioSyent, we do not use AI to screen applications or select candidates for interviews. Every application is reviewed by a member of our hiring team.

Our recruitment process uses the Fitzii application system, which may employ artificial intelligence (AI) to support application screening.

Our employees are our most important asset, which means their health and well-being are a priority. We provide a competitive benefit package for individuals and families, including:

• Medical & dental coverage
• Life insurance
• Long-term disability insurance
• Training and Development on LinkedIn Learning
• Employer matched Employee Share Purchase Plan

How to Apply:

Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you will receive an email inviting you to log in and view your assessment results.

We are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected, and supported. If you require any assistance, please contact us by using the “Help” button.

We will review applications, with priority given to those who have completed the assessment and look forward to hearing from you.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Join BioSyent and make a difference in the pharmaceutical industry by providing vital medical information to those who need it most.