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Medical Interviewer jobs in Greater Toronto Area, ON

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    • Electronic medical records: 1 year (preferred).
    • Follow up on outstanding referrals, medical records, and required documentation.
    • As a Part Time Care Coordinator with the Intake and Access Team, you will assess and determine patient care needs and eligibility, provide access and referrals…
    • Serve as the initial point of contact for potential clients, demonstrating empathy and professionalism in all interactions.
    • Access to a reliable vehicle.
    • Serve as the initial point of contact for commercial contract intake requests (e.g. NDAs, MSAs, RFPs, etc.).
    • Review incoming contract requests for completeness…
    • The Coordinator, Intake and Referral serves as the primary point of contact for individuals entering the Come to Work program.
    • Experience in a healthcare, mental health, medical, or allied health setting is considered an asset.
    • _The Canadian Centre for Cognitive Behavioural Therapy (…
    • Experience working in a healthcare or medical environment.
    • Strong knowledge of medical terminology and healthcare documentation.
    • Communicate with assessors, clients, and examinees regarding appointment scheduling, appointment changes, and receipt of medical records and/or images.
    • Contacting medical professionals to join our medical roster.
    • Following up with all pending medical reports.
    • Excellent communication and interpersonal skills to…
    • You will speak directly with patients, collect and organize medical histories, and help ensure medical records are accurate and complete.
    • Hours: 37.5 hours per week, Full-time, In- person, 8:30am - 5pm.
    • Classification: Temporary - Full Time, up to June 29, 2027.
    • Familiarity with electronic medical records and scheduling systems.
    • Assist with referral management and acquisition of external medical records.
    • We are seeking out individuals who have the passion and drive to make a positive and sustainable impact for the individuals we serve.
    • The Coordinator acts as the first point of contact by conducting intake and family support services for prospective and current clients.
    • Job Type: Existing Vacancy, Full-time, Permanent.
    • Care for chronic conditions like diabetes.
    • Support for substance withdrawal and pain management.
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Job Post Details

Motor Vehicle Accidents (MVA) Intake Coordinator - job post

iScope Concussion & Pain Clinics
4.3 out of 5 stars
89 Queensway W, Mississauga, ON L5B 2V2
$21–$24 an hour - Full-time

Job details

Pay

  • $21–$24 an hour

Job type

  • Full-time

Location

89 Queensway W, Mississauga, ON L5B 2V2

Benefits

Pulled from the full job description

  • Extended health care
  • Company events
  • On-site parking

Full job description

Motor Vehicle Accidents (MVA) Intake Coordinator

iScope Concussion & Pain Clinics is seeking a highly organized and compassionate MVA Intake Coordinator to join our growing team in Mississauga.

Job Overview

In this role, you will be the first point of contact for patients involved in Motor Vehicle Accidents (MVA), helping guide them through the intake process and ensuring they receive timely access to care. You will work closely with patients, insurers, legal representatives, healthcare providers, and our clinical team to coordinate appointments, collect documentation, and support a seamless patient experience.

If you thrive in a fast-paced healthcare environment, enjoy helping people, and have experience with Accident Benefits or rehabilitation services, we'd love to hear from you.

Responsibilities

  • Coordinate the intake of Motor Vehicle Accident (MVA) referrals and rehabilitation cases.
  • Collect Accident Benefits (AB) and insurance information to establish new patient files.
  • Review referrals and supporting documentation for completeness and accuracy.
  • Schedule patients with the appropriate healthcare providers based on clinical needs and availability.
  • Communicate with patients, insurers, legal representatives, adjusters, and referring healthcare providers.
  • Confirm appointments and provide patients with information about their upcoming visits.
  • Maintain accurate electronic patient records and ensure all documentation is up to date.
  • Follow up on outstanding referrals, medical records, and required documentation.
  • Monitor active cases to ensure timely scheduling and continuity of care.
  • Collaborate with clinicians and administrative staff to deliver an exceptional patient experience.
  • Support ongoing process improvements and other administrative duties as required.

Requirements

  • Diploma or degree in Kinesiology, Health Sciences, Rehabilitation, Medical Office Administration, or a related field is considered an asset.
  • Previous experience in healthcare administration, patient intake, case coordination, or rehabilitation services.
  • Experience working with Motor Vehicle Accident (MVA) claims or Ontario Accident Benefits is highly preferred.
  • Knowledge of Statutory Accident Benefits Schedule (SABS) is an asset.
  • Excellent organizational, time management, and multitasking skills.
  • Strong communication and customer service abilities.
  • High attention to detail and ability to maintain confidentiality.
  • Comfortable working with EMR systems and Microsoft Office applications.

This position is integral to delivering quality patient care following motor vehicle accidents. The successful candidate will demonstrate professionalism, empathy, and a solid understanding of healthcare processes to effectively support patients through their recovery journey.

Pay: $21.00-$24.00 per hour

Benefits:

  • Company events
  • Extended health care
  • On-site parking

Education:

  • Bachelor's Degree (required)

Experience:

  • Electronic medical records: 1 year (preferred)
  • Patient assessment: 1 year (preferred)
  • Medical terminology: 2 years (preferred)
  • MVA: 2 years (required)

Willingness to travel:

  • 100% (required)

Work Location: In person

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