Medical Insurance jobs in Burnaby, BC

Job Overview
We are seeking a highly organized and detail-oriented Medical Office Administrator to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, coordinating patient appointments, and ensuring smooth administrative workflows within a busy medical or dental practice. This role requires excellent communication skills, proficiency with electronic medical records, and familiarity with office management systems. The Medical Office Administrator plays a vital role in delivering exceptional patient service and supporting clinical staff to provide quality care.

Responsibilities

• Greet patients and visitors professionally, providing a welcoming environment at the front desk
• Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages efficiently
• Maintain and update electronic medical records (EMR) using systems such as Epic and Dentrix
• Verify patient insurance information and process billing or payments as needed
• Assist with administrative tasks including data entry, filing, and managing correspondence
• Coordinate appointment scheduling for multiple providers while optimizing clinic flow
• Ensure compliance with healthcare privacy regulations and office policies
• Support clinical staff by preparing patient charts and handling documentation requirements
• Handle administrative duties related to patient check-in/check-out processes and follow-up communications

Requirements

• Proven experience as a Dental Receptionist or Medical Office Administrator in a healthcare setting
• Familiarity with Electronic Medical Records (EMR) systems such as Epic and Dentrix
• Strong knowledge of medical terminology and dental terminology preferred
• Prior experience working in a fast-paced office environment with multi-line phone systems
• Excellent organizational skills with attention to detail and accuracy
• Ability to communicate effectively with patients, staff, and providers
• Office experience including front desk operations, administrative support, and appointment scheduling
• Knowledge of healthcare privacy regulations (e.g., HIPAA) is preferred
• Previous experience in dental or medical office settings is highly desirable

Pay: $28.00-$32.00 per hour

Benefits:

• Extended health care
• On-site parking
• Vision care

Experience:

• MOA: 1 year (required)
• Medical Office: 1 year (required)

Work Location: In person