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Medical Information Specialist jobs in Ontario

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    • Disseminate all project information/directives to team.
    • Proficiency in reviewing intake documents thoroughly and entering information in database with little to…
    • Experience reviewing medical reports and professional working experience within a medical/legal/insurance field is an asset.
    • Job Types: Full-time, Permanent.
    • Ability to critically review medical and functional information and identify matters requiring clarification or further review.
    • Verify and update patient information.
    • Respond and comply with requests for information.
    • Enter all relevant patient information into the computer system.
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    • When reports are received from our medical professionals, the QA specialist carefully reads through each reports along with the accompanying medical…
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    • Follow best practices in confidentiality and privacy of medical information.
    • Education/diploma in medical office administration.
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    • Follow best practices in confidentiality and privacy of medical information.
    • Education/diploma in medical office administration.
    • Must have post secondary in medical administration.
    • Post-secondary diploma or certificate in medical office administration, healthcare administration, medical…
    • Experience working in a busy medical office or specialist clinic.
    • Manage electronic medical records using systems such as Epic and PS Suite, ensuring patient…
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    • The EHN Guardians Care Specialist (GCS) serves as the operational owner of the referent experience for an assigned caseload of clients.
  • View similar jobs with this employer
    • The EHN Guardians Care Specialist (GCS) serves as the operational owner of the referent experience for an assigned caseload of clients.
    • Coordinate with in-house and external practitioners to obtain all necessary information and signatures to complete the documentation.
    • Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR.
    • Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR.
    • Knowledge of CRM is an asset.
    • Collect and update patient information in the system.
    • Maintain patient records and ensure accuracy of information.
    • Assist with billing and payment processing.
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Career Resources:

Medical Information Specialist Lead
Inizio Engage
·
3.4
Ottawa, ON
$59,000–$60,000 a year
Full-time
Apply on company site

Job details

$59,000–$60,000 a year
Full-time
Ottawa, ON

Full job description

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Medical Information Specialist Team Lead, Canada Remote

Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.

Representing clients on a variety of projects via inbound/outbound telecommunication.

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

Key Objectives:

  • Provide intermediary service between Client Account Manager or designee and Call Center Communicators.
  • Support Vice President, Director, Supervisor, and Client Account Manager or designee in all project business initiatives and objectives.
  • Update training materials and conduct trainings as directed by Call Center Supervisor.
  • Investigate inquiries and complaints and handle escalations for program.
  • Inform Supervisor and Client Account Management Team of all system failures/slow-downs.
  • Assist with call monitoring; provide timely feedback to Call Center Communicators, which may include conducting an RCA/CAPA for quality concerns.
  • Be innovative, using creativity, imagination and information to develop ideas and suggestions for improvements.
  • Assist the management team with the compilation of individual monthly program metrics
  • Disseminate all project information/directives to team.
  • Lead by example, adhering to corporate compliance and demonstrating the values of quality, integrity, innovation, accountability, collaboration, and leadership.
  • Maintain excellent quality and productivity standards for all client projects; adhere to project scripts and guidelines.


Job Holder Specification:

  • High School Diploma required
  • Bachelor’s degree or equivalent work-related experience preferred.
  • Ability to lead and guide others
  • Excellent verbal, written and listening communication skills.
  • Competency with a computer keyboard and mouse.
  • Pleasant telephone manner
  • Ability to join frequent meetings and calls without disruption or disconnecting
  • Proficiency in reviewing intake documents thoroughly and entering information in database with little to no errors.
  • Proficiency with Word and Excel
  • Analytical thinking, problem solving, and decision making.
  • Ability to multitask and manage multiple parallel projects with strong time management skills
  • Ability to join frequent meetings and calls without disruption or disconnecting

Our Benefits:

  • Break paid between Christmas and New Years
  • Health Benefits as of day 1 of employment
  • Length of Service Awards
  • Quarterly Star Awards
  • Yearly Inizio Circle of Excellence Awards
  • Referral bonus
  • Library of online training courses

Salary range: 59K- 60K CAD

About Inizio Engage :

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

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