Medical Imaging jobs

View Eye Care is seeking a dedicated, detail-oriented, and patient-focused Optometric Technician to join our growing team. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare environment, and is passionate about delivering exceptional eye care experiences.

As an Optometric Technician, you will play a vital role in supporting our doctors through comprehensive pre-testing, patient education, administrative support, and inventory management. You will help ensure efficient clinic operations while providing outstanding patient care and service.

Key Responsibilities

Clinical & Diagnostic Testing

Perform pre-testing and diagnostic procedures accurately and efficiently, including:

• Auto-refraction
• Lensometry
• Tonometry
• iPen testing
• Visual Fields
• Optos imaging
• OCT imaging
• HRT testing
• Meibography
• Ocular Surface Assessment testing
• Neurolens testing
• Stereo and Colour Vision testing
• Collect and document patient history, including contact lens usage
• Prepare patients for examinations and explain testing procedures clearly.
• Assist with contact lens insertion and removal training
• Maintain patient comfort and provide excellent customer service throughout the visit

Documentation & Administration

• Accurately document patient information within electronic medical records (EMR)
• Complete pre-exam documentation and flow sheets
• Verify billing accuracy, invoicing, and OHIP entries following appointments

Equipment & Inventory Management

• Perform daily start-up, shut-down, cleaning, maintenance, and archiving procedures for diagnostic equipment
• Troubleshoot equipment issues and escalate concerns appropriately
• Manage inventory and ordering of contact lens samples, OTC products, and supplies
• Ensure exam rooms remain fully stocked and organized

Patient Care & Customer Service

• Deliver warm, professional, and compassionate care to every patient
• Communicate effectively with patients of all ages and backgrounds
• Answer questions within your scope while maintaining appropriate professional boundaries
• Support a positive patient experience from check-in through checkout

Team Collaboration

• Work collaboratively with doctors and team members
• Contribute to a positive, supportive, and respectful workplace culture
• Communicate professionally and proactively
• Assist colleagues as needed to ensure smooth clinic operations

Qualifications Required

• Strong interpersonal and communication skills
• Excellent attention to detail and organizational abilities
• Ability to prioritize tasks in a fast-paced environment
• Comfortable working with technology and medical equipment
• Professional, dependable, and patient-focused attitude
• Commitment to confidentiality and patient privacy

Preferred

• Previous experience in an optometry, ophthalmology, healthcare, or customer service setting
• Experience with EMR systems and medical documentation
• Knowledge of basic ocular anatomy and common eye conditions
• Experience with contact lens training or diagnostic testing equipment

What We're Looking For

The ideal candidate is:

• Compassionate and service-oriented
• Reliable and accountable
• Adaptable and eager to learn
• Detail-focused and accurate
• A strong team player
• Committed to continuous growth and development

Why Join View Eye Care?

• Work alongside a supportive and collaborative team
• Gain hands-on experience with advanced diagnostic technology
• Ongoing training and professional development opportunities
• Make a meaningful impact on patients' vision and eye health
• Be part of a clinic dedicated to exceptional patient care and continuous improvement

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $20.00-$22.00 per hour

Experience:

• Optometric: 1 year (preferred)

Work Location: In person