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    • Prior experience in field service, industrial maintenance, or a similar customer-facing technical role.
    • Willingness and ability to travel overnight for service…
    • Troubleshoot and resolve technical issues during field deployment.
    • A role that blends practical field installation with design support and technical…
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    • Focused on customer service and quality.
    • Train customers to operate and/or service machines to ensure maximum productivity.
    • Focused on customer service and quality.
    • Train customers to operate and/or service machines to ensure maximum productivity.
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    • This position will involve applications engineering, sales support and field service work.
    • Top notch customer service and willingness to go above and beyond to…
    • Deliver exceptional customer service and technical expertise to ensure high customer satisfaction and positive service outcomes.
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    • More than two years of experience in field services, working as field service engineer with complex electrical systems and Power Generation experience.
    • Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various medical supply systems including medical gas, medical air, medical…
    • Minimum 3-5 years of experience in field service, industrial maintenance, manufacturing, packaging equipment, automation, or a related technical field.
    • Promotion of services to potential customers.
    • A vehicle provided for your field interventions.
    • Respond to emergency service calls at customer locations.
    • Excellent problem-solving skills with a focus on customer service.
    • Document service activities, including repairs performed and parts used, in detailed reports.
    • Or a related technical field.
    • Field service or technical support.
    • O Or a related technical field.
    • Proficient with tools and diagnostic test equipment used in…
    • Completion and management of field service projects from start to finish.
    • Providing leadership and mentoring to junior field service personnel in technical…
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    • In this role, you will develop skills in advanced diagnostics and direct client engagement through structured, field-based training.
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Job Post Details

Field Service Technician - job post

Area52
Moncton, NB
$58,500–$65,000 a year - Full-time

Job details

Pay

  • $58,500–$65,000 a year

Job type

  • Full-time

Location

Moncton, NB

Benefits

Pulled from the full job description

  • Paid time off
  • On-site parking

Full job description

Job Overview

Field Service Technician

Area 52 (a Fortifi company) — Moncton, NB Full-time

About Area 52

Area 52 manufactures and services equipment for our customers — parts, preventive maintenance, and on-site repairs across the region. Our field service team is the face of that work: the people customers call when a machine goes down, and the people who make sure it doesn't happen again.

The Role

We're looking for a Field Service Technician to join our team, based out of Moncton with regular travel to customer sites across the region. You'll diagnose and repair industrial equipment on-site, work from scheduled preventive maintenance checklists, and be the hands-on point of contact when something needs fixing — sometimes on a planned visit, sometimes on short notice.

This is a hands-on role for someone who's comfortable troubleshooting mechanical, electrical, and pneumatic systems, working independently at a customer's facility, and staying overnight when a job requires it.

What You'll Do

· Diagnose and repair mechanical, electrical, and pneumatic issues on customer equipment, both on-site and remotely

· Complete scheduled preventive maintenance visits, working through machine-specific checklists

· Travel to customer sites across the region, including overnight trips as jobs require

· Track parts used and hours worked for every job, and keep customers informed of what was done and what's needed next

· Identify parts or repairs a customer will need going forward and flag them to the office

· Represent Area 52 professionally in every customer interaction — you're often the only person from our company a customer sees

What You'll Need

· Solid working knowledge of mechanical, electrical, and pneumatic systems

· 1–3 years of relevant hands-on experience (industrial equipment, machinery repair, or a related trade)

· A valid driver's license and a clean driving record

· Willingness and ability to travel overnight for service calls

· Comfortable working independently, managing your own time on the road

· Strong communication skills — you'll be explaining technical issues to both dispatch and customers. Strong English language written and spoken.

Nice to Have

· Coursework in Engineering Technology or a related program (a diploma or degree is not required — we care more about what you can do than what's on paper)

· Prior experience in field service, industrial maintenance, or a similar customer-facing technical role

· French language in addition to English preferred

· Experience in food processing facilities and their standards

What We Offer

· On-the-job training and support from an experienced team

· Travel expenses, tools, and equipment provided

· Room to grow with a company that's investing in its service business

(Compensation and full benefits details will be discussed with qualified candidates.)

How to Apply

Send your resume to info@area52.ca with the subject line "Field Service Technician Application." We look forward to hearing from you.

Pay: $58,500.00-$65,000.00 per year

Benefits:

  • On-site parking
  • Paid time off

Work Location: In person

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