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Medical Equipment Service Technician jobs in Toronto, ON

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    • Technical inspection (QC) and modification of new medical equipment to meet CSA standards.
    • Ensure service reports are sent to customers and follow-up with…
    • View all Northern Optotronics Inc jobs - Mississauga jobs - Field Service Technician jobs in Mississauga, ON
    • Salary Search: Medical Laser Field Service Technician salaries in Mississauga, ON
    • Prior technical experience in troubleshooting electronic or medical devices.
    • Provide basic technical support and troubleshooting for medical/office devices.
    • This role requires occasional travel to client sites for field service support/service.
    • Physical capability to lift, move, and position heavy medical/dental…
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    • Use equipment and materials properly.
    • PPE training and equipment will be provided by the company.
    • Provide superior service to customers in accordance with…
    • Two (2) plus years experience in a field service role, or in a similar position related to automation and technical service - providing equipment installation,…
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    • Customer service oriented with a focus on client satisfaction.
    • Basic ability to diagnose and resolve technical issues with audiovisual equipment and systems.
  • View similar jobs with this employer
    • Use equipment and materials properly.
    • PPE training and equipment will be provided by the company.
    • Provide superior service to customers in accordance with…
  • View similar jobs with this employer
    • Use equipment and materials properly.
    • PPE training and equipment will be provided by the company.
    • Provide superior service to customers in accordance with…
  • View similar jobs with this employer
    • Use equipment and materials properly.
    • PPE training and equipment will be provided by the company.
    • Provide superior service to customers in accordance with…
    • Immediate comprehensive benefit plan (medical, dental, etc.).
    • Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or…
    • Advanced organizational skills and the ability to handle multiple service needs simultaneously.
    • Minimum of five years of previous, field service experience.
    • Complete service, maintenance, and repair work on existing installations.
    • Experience using hand tools, power tools, and measuring equipment.
    • Coordinate fleet vehicle maintenance, equipment delivery and associated responsibilities, field install and trouble-shooting support as needed.
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    • Intermediate knowledge and use of specific test equipment for required applications.
    • Track, manage and secure all associated equipment and tools on jobsite.
    • Proficient in using diagnostic equipment, electrical test instruments, and computer-based service software.
    • Excellent verbal and written communication skills…
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Medical Laser Field Service Technician
Northern Optotronics Inc
Mississauga, ON
$65,000–$75,000 a year
Permanent, Full-time
Apply now

Job details

$65,000–$75,000 a year
Vision care, Dental care, Life insurance, Extended health care
Permanent, Full-time
Mississauga, ON

Full job description

The Field Service Technician is accountable for performing technical inspections, repairs, services, upgrades, supports and installations of NOI’s medical systems for our customers. Frequently travels to customer sites to support business and customer needs. Supports strong team environment through positive approach, to provide solutions helping and mentoring those less experienced. Always conducts themselves in a professional manner presenting a positive image of NOI and themselves.

The successful applicant will:

  • Perform Electro-mechanical and optical equipment repair, including diagnostics, testing and calibration
  • Technical inspection (QC) and modification of new medical equipment to meet CSA standards
  • Support customer inquiries electronically or over the phone
  • Responsible for performing on-site installation, servicing, maintenance, troubleshooting and repair of equipment
  • Provide basic customer training for proper care and maintenance of system to ensure optimal performance and minimize down time
  • Responsible to organize travel to and from customer sites
  • Ensure service reports are sent to customers and follow-up with customer via best means of contact are completed within 48 hours of service work.
  • Responsible for tracking and accurately processing service parts and timely returns of defectives
  • Complete accurate reports of all service calls and or activities utilizing company software systems within 24 hours
  • Develop technical reports, documentation, SOPs, and gather technical statistical information where needed
  • Lead effective implementation of technical updates and/or upgrades on equipment
  • Support new product launches including but limited to training, tools, documentation, recommended stock levels, set-up in company software system, technical assessment and service support plan

We are seeking a candidate with the following attributes:

  • Electronic Technician/Technologist diploma or equivalent
  • 2 to 5 years in related service industry or biomedical engineering
  • Laser experience is a definite asset
  • Good problem solving, communication, and customer service skills
  • Ability to read schematics, troubleshoot and use electronic test equipment
  • Solid understanding of optical and laser fundamentals
  • Ability to operate under pressure of deadlines
  • Exceptional interpersonal skills – ability to build excellent working relationships with internal and external customers

Job Types: Permanent, Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Vision care

Work Location: On the road

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