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Medical Devices jobs in Edmonton, AB

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    • Minimum 2 years of experience in a technical support or clinical/medical device support role.
    • Opportunity to gain experience supporting technical and medical-…
    • General knowledge of SaaS companies, and medical devices.
    • At least 2 years of MedTech or medical devices sales or life-science industry experience.
    • Install and mount electric/ electronic controls, devices, panels, sensors, and components.
    • You will be expected to install or assist with the installation of…
    • Operate and monitor production equipment to meet quality and safety standards.
    • Follow detailed work instructions and maintain accurate production records.
    • Develop and optimize unit processes to support next generation MEMS device product development.
    • The Process Development Engineer will provide technical…
    • Offer personalized consultations and guide customers through device fittings and demonstrations.
    • In this role, you will manage the customer journey by…
    • The primary role of a Protection & Control Technologist is to perform programming, testing and verification of protection & control devices in the field.
    • Excellent knowledge of medical instruments and equipment.
    • Our environment exceeds CPSA and CSA standards to deliver world class care.
    • Create and manage Service Work Orders for loaners, demo devices, new equipment inspections, repairs, and preventative maintenance.
    • 40+ Years Industry-Leading Experience.
    • Partnerships with Avigilon, Milestone, Ava, Open Path, PELCO, Hanwha, DSC +More.
    • Must Have Valid Driver’s License.
    • The primary role of a Protection & Control Technologist is to perform programming, testing and verification of protection & control devices in the field.
    • Deliver interpretation services via video and expediently type data on a company- provided device, such as a laptop, in order to perform the essential functions…
    • All CMV/CDL drivers must be able to obtain a medical card by a certified medical examiner.
    • Collects required data with handheld scanning devices, records…
    • Annual Earnings: Typically ranging from $45,000 to $70,000+, including hourly rate plus uncapped commissions (The lower end reflects new team members during…
    • Offering competitive wages, benefits, including medical, dental, and matching group retirement plan.
    • Supply, install, service and repair air handling equipment,…
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
Alberta•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


This is a fully remote work-from-home contract opportunity with potential for extension based on performance and business needs.

Now Hiring Across:

  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Prince Edward Island
  • Quebec
  • Saskatchewan

As a Technical Support Representative, you will provide first-level technical support and customer service for client products. This role is ideal for candidates who enjoy troubleshooting, helping customers solve problems, and working in a structured remote environment.

Why This Role Stands Out

  • Fully remote work environment
  • Competitive compensation
  • Structured paid training and support
  • Opportunity to gain experience supporting technical and medical-related products
  • Potential contract extension and long-term opportunities
  • Supportive and collaborative team environment

What You’ll Do

  • Provide first-level technical support and customer service
  • Troubleshoot and resolve technical issues using diagnostic tools and procedures
  • Deliver empathetic, solution-focused customer support
  • Accurately document customer interactions in electronic systems
  • Coordinate with internal teams to ensure timely issue resolution
  • Schedule service calls and follow up with customers as needed
  • Maintain professionalism and ownership throughout the customer experience

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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