Skip to main content
Post your resume and find your next job on Indeed!

Medical Courier Services jobs

Sort by: -
    • Support clients and key accounts with courier shipments.
    • Ship courier packages, both domestic and international.
    • Learning Hitek’s Shipping Platform in depth.
  • View similar jobs with this employer
    • Package Delivery Drivers must have excellent customer contact and driving skills.
    • Qualified applicants must have a valid class 5 driver’s license.
    • Provide professional and friendly customer service.
    • Strong communication and customer service abilities.
    • The successful candidate will be responsible for the…
    • Deliver medical products directly to private residences, providing excellent customer service throughout each interaction.
    • Vehicle Type Required: Sedan or SUV.
  • View similar jobs with this employer
    • As a courier, you can control how much you make on the Skip Network.
    • Sign up today and start earning cash.
    • Get paid when you want.
    • A valid driver’s licence.
    • Exceptional customer service and hospitality mindset.
    • Coordinate and respond to workplace requests, including facilities, transportation, courier, meeting room,…
  • View similar jobs with this employer
    • Employment Type: On Call Relief.
    • Be adept at sorting, collecting and delivering mail items, in a safe and timely manner.
    • Experience with courier service is an asset.
    • Customer Focus – experience providing quality customer service.
    • Drive a Class 3 truck - Automatic.
    • Customer Focus – experience providing quality customer service.
    • Shift Start time: 530PM to 2AM.
    • _*Work on Statutory Holidays base on the workday regular…
  • View similar jobs with this employer
    • Exceptional customer service skills and ability to interact with patients.
    • Exemplary client care; interacting with patients to ensure their needs are being met,…
    • Safely deliver parcels to households and businesses in New Glasgow and surrounding areas.
    • Navigate local routes efficiently while maintaining time-sensitive…
  • View similar jobs with this employer
    • To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada…
  • View similar jobs with this employer
    • To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada…
  • View similar jobs with this employer
    • You’ll automatically get paid every week with a direct deposit to your bank account or you can cash out daily for a small fee of $1.99.
  • View similar jobs with this employer
    • You’ll automatically get paid every week with a direct deposit to your bank account or you can cash out daily for a small fee of $1.99.
Get e-mail updates for the latest Medical Courier Services jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

medical equipment delivery driver
medical delivery driver
courier driver
courier owner operator
delivery
medical assistant
medical courier
medical courier services
medical delivery
medical office

Career Resources:

Job Post Details

Courier Logistics Shipping & Support Representative - job post

Hitek Logistic Inc
Saint-Laurent, QC H4S 1Y2•Hybrid work
$55,000–$65,000 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $55,000–$65,000 a year

Job type

  • Permanent
  • Full-time

Location

Saint-Laurent, QC H4S 1Y2•Hybrid work

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Life insurance
  • Disability insurance
  • Casual dress
  • Extended health care

Full job description

Role Overview

Hitek Logistic is looking for a proactive, detail-oriented, technically-minded Courier Logistics Shipping & Support Representative to support our clients with their shipments and support key accounts.

This role is focused on:

  • Supporting clients and key accounts with their day-to-day courier shipments
  • Resolving shipping issues as they come up to keep client packages moving
  • Escalating software issues to the development team
  • Learning Hitek’s Shipping Platform in depth
  • Supporting clients through onboarding, demos, and day-to-day shipping
  • Approving exception billing and self-serve account requests

This is not a back-office data-entry role. We are looking for someone from the courier or logistics space who is comfortable shipping domestically and internationally, and who is software-oriented enough to become one of the go-to people for how the platform works.

Key Responsibilities

  • Support clients and key accounts with courier shipments
  • Ship courier packages, both domestic and international
  • Track and trace shipments; proactively flag delays or exceptions
  • Submit and manage carrier claims through to resolution
  • Resolve courier shipping issues as they arise to keep client packages moving
  • Escalate software or platform issues to the development team
  • Prepare and review customs documentation and paperwork for cross-border shipments
  • Learn the platform in depth, becoming a subject-matter expert
  • Work directly with software developers to reproduce, troubleshoot, and resolve platform issues
  • Review and approve exception billing
  • Act as the link between client-reported issues and the development team
  • Lead onboarding for new customers
  • Conduct product demos for prospective and new clients
  • Work directly with clients to help them ship — guiding them through rate shopping, booking, and label/documentation creation so they can ship confidently on their own
  • Educate clients on how to ship — platform usage, carrier options, and documentation requirements — building their self-sufficiency over time
  • Add new carriers and clients to internal systems as required
  • Set up new client accounts within internal systems
  • Support self-serve clients using the online client portal
  • Approve self-serve client accounts on the DHL website

What We’re Looking For

  • Courier logistics expertise is a must — 3+ years of experience required
  • Familiarity with shipping via FedEx, DHL, Purolator, and other major carriers is mandatory
  • Practical experience shipping courier packages domestically and internationally
  • Working knowledge of customs documentation and cross-border paperwork requirements
  • Software-oriented mindset — comfortable learning new systems and troubleshooting technical issues
  • Comfortable communicating directly with clients, including presenting/demoing software
  • Strong attention to detail, particularly around billing exceptions and customs accuracy
  • Able to work cross-functionally with developers to translate customer issues into resolvable technical items
  • Understanding of warehouse management systems (WMS) is a plus

Technology & Process

  • Experience with client portals or self-serve shipping platforms is a strong asset
  • Comfortable documenting client interactions, technical issues, and exception billing in internal systems
  • Able to manage day-to-day support volume while flagging higher-level issues appropriately
  • Comfortable using systems and data to troubleshoot and support client conversations
  • Disciplined in keeping shipment, billing, and client records current

The Right Fit

The ideal candidate is technically curious, detail-oriented, and genuinely enjoys solving problems — comfortable moving between a courier's booking screen, a client phone call, and a conversation with a developer in the same hour.

They are:

  • Professional and clear communicators
  • Detail-oriented, especially with customs and billing
  • Software-curious and quick to learn new systems
  • Patient and thorough when onboarding or educating clients
  • Comfortable owning an issue until it's fully resolved

They understand that great courier support is not just moving packages. It is about keeping clients shipping confidently, day after day, without friction.

About Hitek

At Hitek, our clients count on us to make it happen.

We are flexible, responsive, and solution-driven. We take action, follow through, and take ownership until the job is done.

This role is about keeping daily courier operations running smoothly while giving clients the confidence and know-how to ship effectively using the platform.

Rémunération : 55 000,00$ à 65 000,00$ par an

Avantages :

  • Assurance Dentaire
  • Assurance Invalidité
  • Assurance Maladie Complémentaire
  • Assurance Vie
  • Congés payés
  • Tenue Décontractée

Lieu du poste : Télétravail hybride à Saint-Laurent, QC H4S 1Y2

Let Employers Find YouUpload Your Resume