Medical Clinic jobs in Okotoks, AB

Part-Time Patient Services Administrator

Location: Okotoks, Alberta
Job Type: Part-time
Hours: Approximately 20–25 hours per week, with the possibility of additional coverage
Pay: $18.00–$24.00 per hour, depending on experience

The Opportunity

An established multidisciplinary healthcare clinic in Okotoks is looking for a warm, capable, and dependable individual to join our administrative team.

This position is ideal for someone who genuinely enjoys helping people, takes pride in keeping things organized, and can confidently manage a busy front desk. You will be an important part of the patient experience and will help ensure the clinic runs smoothly throughout the day.

The successful candidate must be comfortable working independently, taking initiative, and recognizing what needs to be done without waiting for constant direction.

What You’ll Be Doing

• Welcoming patients and creating a friendly, professional first impression
• Answering phones and responding to patient questions
• Booking, confirming, rescheduling, and managing appointments
• Collecting payments and completing accurate end-of-day balancing
• Processing direct billing and assisting with insurance-related questions
• Maintaining accurate and confidential patient information
• Communicating with healthcare providers, insurance companies, and referring offices
• Keeping the reception and common areas clean, organized, and welcoming
• Monitoring office and clinical supplies and advising management when items are needed
• Completing patient follow-ups, recalls, and appointment reminders
• Assisting practitioners with daily administrative needs
• Helping with occasional clinic promotions, community outreach, or social media content
• Completing opening and closing responsibilities as scheduled

Who We’re Looking For

You may be a great fit if you are:

• Friendly, polished, and confident when communicating with patients
• Dependable and committed to arriving on time for every scheduled shift
• Organized and able to manage several priorities without becoming overwhelmed
• Comfortable working independently and using good judgment
• Detail-oriented, especially when handling billing and financial information
• Able to learn new systems and procedures quickly
• Professional when dealing with confidential or sensitive information
• Comfortable receiving feedback and following established clinic procedures
• Willing to help wherever needed and contribute positively to the team

Experience and Qualifications

• Previous administrative, reception, medical office, dental office, or healthcare experience is required
• Experience with appointment-booking or electronic medical record software is an asset
• Direct billing and insurance experience is considered a strong asset
• Strong computer, telephone, and written communication skills
• Reliable transportation to and from the clinic
• Availability during weekday clinic hours

Training will be provided; however, we are looking for someone who is confident, resourceful, and ready to take ownership of their responsibilities.

To Apply

Please submit your résumé along with a short note answering the following:

• What interests you about working in a healthcare clinic?
• What days and hours are you regularly available?
• Please describe any experience you have with scheduling, direct billing, payment processing, or medical office software.
• What does excellent patient service mean to you?

Only applicants selected for an interview will be contacted.

Job Type: Full-time

Pay: $18.00-$24.00 per hour

Application question(s):

• Do you have experience with direct billing and insurance portals?
• What types of booking programs do you have experience with?

Work Location: In person