Medical Clinic jobs in Kingston, ON

Job Title: Receptionist
Job Type: Permanent, Full-Time (30-40 hours per week)
Wage: $20 per hour
Benefits: Extended Health Care benefits and RRSP contributions after one year of employment; Two weeks paid vacation
Work Location: In person

About Us

The Galen Eye Centre is a busy and growing medical clinic offering the best in ophthalmic care. Our team is dedicated to providing exceptional medical, diagnostic, and surgical services, with a strong focus on delivering excellence in patient care.

We operate within the values of:

• Compassion
• Accountability
• Excellence
• Initiative
• Teamwork
• Desire to Improve

The candidate agrees to foster and maintain a positive and respectful workplace environment, demonstrating professionalism, open communication, teamwork, and support for colleagues in alignment with the Company’s values.

A Receptionist/Administrative Assistant is responsible for providing quality customer service and ensuring that a high level of patient care is always maintained. They work both independently and in collaboration with other members of the Administration and health care teams.

Duties and Responsibilities

• Greet patients, checking them in and out for their scheduled appointments and taking payment for sales and services provided.
• Answer telephones and direct calls to the appropriate department. Perform patient recall and appointment reminder calls.
• Schedule and confirm patient appointments for various doctors and our diagnostic department.
• Prepare reports, invoices, financial statements, letters, and medical records.
• Complete and submit forms for insurance and other claims.
• Receive and route email, fax, internal messages, and documents such as referral reports.
• Transmit correspondence and medical records by email, fax and mail.

Cross training: Technician/Administrative

• Cross training reflects the flexible nature of the role, encompassing clinical, administrative and operational duties throughout the clinic. Employees will work in different roles across the clinic as needs arise. Responsibilities may evolve over time, and roles are flexible to support both clinic operations and professional growth. While no position is fixed permanently, employees may remain in a particular area for as long as it suits both the clinic and their development.

Required Skills and Qualifications

• Ability to work independently and within a team environment.
• Excellent organizational and time management skills.
• Ability to multitask while prioritizing conflicting demands.
• Proven good interpersonal and communication skills.
• Ability to maintain a patient focused environment and demonstrate professionalism at all times.
• Excellent time management skills with strong attention to detail.
• Proficient Computer skills.
• Proven good attendance Record.

Preferred Skills and Qualifications

• High school diploma, College diploma in Health, Administration, or other relative field of study
• Minimum of one year experience in a fast-paced complex office setting.

Galen Eye Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Education:

• Secondary School (preferred)

Work Location: In person