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Job Post Details

Family Coordinator
Canoe Therapy
Burlington, ON L7N 2R4
From $21 an hour
Part-time
Apply now

Job details

From $21 an hour
Part-time
Evenings as needed
Burlington, ON L7N 2R4

Full job description

About Canoe Therapy
Canoe Therapy is a collaborative, multidisciplinary pediatric clinic offering Speech-Language Pathology, Psychology, Occupational Therapy, Counseling, and Behaviour Therapy. We take a family-centered approach, supporting the whole child in partnership with their caregivers, educators, and support networks.

About the Role
We are seeking a Part-Time Family Coordinator who is personable, professional, and passionate about supporting both families and our therapy team. The ideal candidate is proactive, detail-oriented, and excels in both communication and organization. You thrive in a fast-paced environment and bring a collaborative, team-first mindset.

Key Responsibilities

  • Warmly welcome clients and visitors in person and by phone
  • Serve as the first point of contact for prospective clients, gathering information and supporting intake
  • Coordinate appointment scheduling across multiple therapy disciplines
  • Match clients with appropriate therapists based on needs and availability
  • Navigate challenges with a calm, solutions-focused approach
  • Provide timely and accurate invoicing to clients
  • Manage and maintain electronic medical records (EMR); familiarity with Jane EMR is considered an asset.
  • Operate a multi-line phone system
  • Support the clinic with a variety of administrative duties

Qualifications

  • Experience in a similar administrative, client service, or healthcare role
  • Excellent verbal and written communication skills
  • Calm, positive, and professional demeanor
  • Strong organizational and problem-solving abilities
  • Comfortable taking initiative and managing multiple responsibilities
  • Conflict Resolution Skills
  • Able to obtain a Criminal Background Check with Vulnerable Sector Screening
  • Availability for flexible hours, including evenings and Saturdays

We thank you for your interest in Canoe Therapy! We will contact you directly if you will be considered for an interview.

Pay: From $21.00 per hour

Work Location: In person

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