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Medical Clinic Receptionist jobs in Edmonton, AB

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    • *Answer clinic phones for surgical patients.
    • Minimum 2 years experience preferred as part of a medical team.
    • Gather patients medical information as per provider…
    • We are in search of a friendly, professional, and capable Medical Office Assistant for a full-time position at a very busy Medical Specialist Office.
    • Medical clinic: 2 years (required).
    • Monitor/record medical inventory levels.
    • Completion of a recognized MOA program and at least 2-years recent related…
    • Basic knowledge of medical terminology is advantageous.
    • Previous experience in a medical office or healthcare setting is preferred.
    • Candidates must have experience in a medical clinic, healthcare call centre, hospital, diagnostic imaging facility, specialist office, or similar medical…
    • Support the optometrist with daily clinic tasks.
    • Occasional travel to other locations may be required.
    • Greet patients and coordinate appointments.
    • Setup or close the clinic as appropriate for safe running of clinic and caseload.
    • The Administrative Assistant will be responsible for providing administrative…
    • Experienced Dental Receptionist | Full-Time | NO EVENINGS.
    • An established and growing dental practice is looking for an experienced Dental Receptionist* to…
    • The Front Desk Agent will be essential in maintaining efficient daily operations throughout our medical facility or clinic.
    • Helping maintain an efficient flow of patients through the clinic.
    • Learning veterinary terminology, clinic procedures and our standards of client communication.
    • Full-time | $25–$32 per hour | No evenings or weekends*.
    • Your main priority will be keeping the schedule full: actively booking patients, anticipating openings,…
    • Knowledge of medical terminology and clinic workflow procedures.
    • Discounts on medical aesthetic treatments and skincare products.
    • Previous experience in a medical office setting.
    • Verify patient insurance information and update electronic medical records.
    • Support physicians during clinic flow as needed.
    • Experience: Minimum 1–2 years of experience as a Medical Office Assistant (mandatory).
    • Efficiently manage appointment scheduling and the clinic's calendar.
    • Work with other clinic staff to ensure smooth daily operations.
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Surgical Coordinator
Acumen Health
Edmonton, AB T5M 4C8
•
Hybrid work
$26–$28 an hour
Full-time
Apply now

Job details

$26–$28 an hour
Paid time off, Dental care, Life insurance, Extended health care, On-site parking
Full-time
Hybrid work in 15358 111 Ave NW, Edmonton, AB T5M 4C8

Full job description

SCOPE

Acumen Health is an exciting and growing Private Orthopedic Surgery Clinic and Reconditioning Centre. Reporting to the Surgical Manager, this position is to support patients in their journey with our health professionals from a referral, their consultation, all the way to booking their surgery and post-op care.

DUTIES

  • Mondays to Fridays (40 hours per week)
  • Data entry admin tasks
  • Schedule Patients for Providers
  • Answer clinic phones for surgical patients. This is an important task as our clinic is private and a different experience for patients. Educating patients on surgery performed and expectation is important in a private setting
  • Ensure office policies and procedures are followed
  • Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
  • Maintain patient’s file throughout their journey
  • Gather patients medical information as per provider, inform patient of quote and payment expectation
  • Keep filing system organized and safe
  • Be involved in the design of our EMR, reporting, and policies of the clinic
  • Have a good relationship with partners and collaborative clinics
  • Work in collaboration with Surgical Centres across Canada and the US
  • Schedule patients for pre-op assessment with family physician
  • Go over surgical options with patients
  • Book surgery for patients
  • Organize pre and post-op appointments with our reconditioning team
  • Organize medical files for patient referral (labs, imaging, etc.)
  • Ensure referral files are complete and refer to surgical centre accordingly
  • Constantly improve processes, patient journey flow, and inter department communication
  • Manage quote and surgical billing before surgery with patient and surgical centre

QUALITIES

  • Always have a professional and courteous disposition with patient and team members
  • Have great communication skills
  • Organizational skills are necessary to manage a large amount of detailed information
  • Be able to work individually and part of a team, work under pressure, and tight deadlines
  • The ability to be flexible in the schedule is a huge benefit to our organization
  • Fast learner and wanting to learn more will be a great fit within our team
  • Attention to detail as to managing patient files
  • Minimum 2 years experience preferred as part of a medical team
  • Willingness to learn, time and change management skills
  • Great phone etiquette
  • Passion to educate patients about Orthopedic options in Alberta and BC
  • Knowledgeable in post-op care for total joint replacement patients

Description:

- Work in collaboration with Surgical Centres across Canada

- Create and Maintain good relationship with Third Party Payers

- Schedule patients for pre-op assessment with family physician

- Go over surgical options with patients - providing a customized approach for patients

- Book surgery for patients

- Organizing medical files for patient referral (labs, imaging, etc.)

- Providing Pre-op Appointments to Surgical Patients

- Be involved in new project implementations with our surgeons and team members

- Surgeon liaison for surgical needs

- Surgical equipment management

- Review Surgical Information Document internally per surgeon

- Management of imaging requisition and information

- Point of contact for all surgical patients

- PRP management and booking

- Surgeon Onboarding

Job Type: Full-time

Pay: $26.00-$28.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Experience:

  • Medical Office Assistant: 2 years (required)

Work Location: Hybrid remote in Edmonton, AB T5M 4C8

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