The Opportunity

Reporting to the Manager, Site and Clinical Services the Clinical Services Lead (CSL) – Long Term Care (LTC) provides leadership and direction for specific services including long term care, dementia care, and/or adult day programs. The CSL – LTC works with residents/client/families and provides oversight and direct support to ensure safe and effective resident/client care is delivered maximizing the optimal utilization of available resources. The CSL – LTC assumes a leadership role empowering their team to build and maintain a safety culture that pursues leading practices, promotes quality improvement and learning in their unit/department.

Additionally, the CSL – LTC is a key representative of Good Samaritan promoting a positive image of the organization collaborative relationships with internal and external stakeholders of the organization.

Educational and other Qualifications

• Undergraduate degree in nursing required (i.e. BScN)
• Gerontology or healthcare administrator certificate preferred
• Current CPR certification
• Valid registration with the respective provincial licensing body

Work Experience

• Minimum of three (3) years proven leadership experience in a health care environment
• Minimum of five (5) years health related experience, primarily in seniors’ care, including dementia/geriatrics
• Experience leading people within in a unionized environment
• Experience in understanding health care budgets

Knowledge, Skills, and Abilities

Knowledge of:

• Accreditation process
• Human Resources and Labour Relations management
• Seniors’ care industry including applicable contractual and legislative requirements
  • Comprehensive understanding of MDS/RAI coding and auditing
  • Demonstrates critical thinking, analytical, and problem-solving skills to resolve issues independently and/or make recommendations that are supported by evidence consistent with legislation/policies, and that meets the standard of care
  • Strong computer skills, particularly with Microsoft Office Suite, webinar, internet technology and charting platforms
  • Strong interpersonal skills with an ability to deal effectively with conflict in a diplomatic and professional manner
  • Adept at written and oral communication with internal and external stakeholders
  • Exhibits an open and sincere approach by demonstrating respect and compassion for everyone equally and support resident/client and family needs
  • Maintains an individual’s dignity and self-worth during conversations
  • Excellent active listening skills
  • Demonstrates flexibility by changing routine to accommodate employee, resident/client needs
  • Able to multi-task and demonstrate flexibility in a constant high energy environment while responding to complex priorities
  • Ability to independently manage the care home/program in the absence of the Manager, Site and Clinical Services
  • Ability to travel as required
  • Ability to occasionally work after regular hours in order to attend functions, meetings and to address urgent issues impacting the care home/program
  • Capable of balancing office tasks with people responsibilities equally
  • Ability to be on-call outside of regular business hours as required, willingness to participate in committees and projects

Good Samaritan is committed to upholding the values of diversity, equity, inclusion, and reconciliation in the workplace at all levels of the organization, as well as in the delivery of our services. We encourage applications from people of all backgrounds including, but not limited to, Indigenous peoples, racialized groups, people with disabilities, and people from the 2SLGBTQ+ community.

We thank all applicants. However, only candidates under consideration will be contacted for an interview.