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Medical Clerk jobs in Ontario

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    • Review medical necessity requirements and process applicable documentation when needed.
    • Understanding of medical terminology, ICD-10, and CPT codes.
    • Knowledge of medical terminology, billing processes is required.
    • Prior experience in a medical office setting or clinic environment is highly preferred.
    • Strong knowledge of medical terminology.
    • Proficiency with electronic medical records (EMR) systems.
    • Schedule and confirm medical appointments and coordinate…
    • Coordinate and schedule surgical/procedural bookings in Epic, ensuring all required information is complete and accurate.
    • Competitive salary and vacation package.
    • Performs all assigned tasks associated with the day-to-day operation of the nursing department.
    • Previous experience in a medical or clinical environment (not mandatory).
    • Booking, confirming, and rescheduling appointments using our electronic medical record…
    • Competitive salary and vacation package.
    • Comprehensive extended health and dental program.
    • Performs all assigned tasks associated with the day-to-day operation…
    • Experience working with electronic medical records (Accuro EMR experience is considered an asset).
    • We optimize the health and wellness of our clients by…
    • Prepare medical chronologies and briefs to assist lawyers in understanding the medical issues.
    • 5+ years supporting medical malpractice.
    • 3-5 years of medical receptionist experience in a health care setting.
    • Experience using electronic medical record systems such as PS Suite EMR an asset.
    • Education/diploma in medical office administration.
    • 1-year medical office experience.
    • Maintain attention to detail for all medical records.
    • This role provides valuable exposure to the Canadian healthcare system, family medicine workflows, and electronic medical records while pursuing medical…
    • Work up patients, perform histories and manage the electronic medical record.
    • The ideal candidate will present themselves professionally, have excellent verbal…
    • Ontario Health atHome (formerly Home and Community Care Support Services).
    • Ontario Structured Psychotherapy (OSP) Program.
    • Responsible for booking appointments, scheduling patients, and providing follow-up; answering the phones, photocopying, receiving faxes and medical reports, and…
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Job Post Details

Optum logo

Patient Care Coordinator | Quezon City - job post

Optum
(part of UnitedHealth Group)
3.3 out of 5 stars
National Capital Region, ON
$23,000–$26,000 a month - Full-time

Job details

Pay

  • $23,000–$26,000 a month

Job type

  • Full-time

Shift and schedule

  • Night shift

Location

National Capital Region, ON

Full job description

Patient Care Coordinator

Location: GF Bldg. N, UP Ayala Techno Hub, Quezon City
Schedule: Night Shift (US Hours)

About the Role

We are looking for a detail-oriented and customer-focused Patient Care Coordinator to support patients throughout the financial clearance process before scheduled healthcare services. In this role, you will work closely with patients, insurance providers, and healthcare teams to verify insurance coverage, secure authorizations, explain financial responsibilities, and ensure all required information is accurately documented.

This position is ideal for professionals with experience in healthcare customer service, revenue cycle operations, insurance verification, patient registration, collections, or related healthcare support functions.

Key Responsibilities

  • Verify patient insurance eligibility, benefits, and coverage information.
  • Obtain and validate required authorizations, referrals, and pre-certifications.
  • Review medical necessity requirements and process applicable documentation when needed.
  • Calculate and communicate estimated patient financial responsibility, including out-of-pocket costs.
  • Contact patients to verify demographic, insurance, and financial information.
  • Educate patients regarding insurance benefits, billing processes, payment options, and financial assistance programs.
  • Collect payments and assist patients with payment arrangements when appropriate.
  • Complete Medicare Secondary Payer (MSP) requirements and related documentation.
  • Maintain accurate and complete patient records in accordance with organizational standards.
  • Follow healthcare compliance requirements, privacy regulations, and data security protocols.
  • Escalate accounts that do not meet financial clearance requirements.
  • Deliver exceptional customer service while addressing patient inquiries and concerns.

Qualifications

Required

  • At least a high school graduate or senior high school graduate
  • At least 1 year of experience in any of the following:
  • Healthcare Revenue Cycle Management (RCM)
  • Customer service in healthcare BPO operations
  • Insurance verification or authorization
  • Patient registration or patient access
  • Medical billing or collections
  • Health insurance services
  • Healthcare payment collections in a voice-based environment

Preferred

  • Experience using electronic medical record (EMR) systems such as Epic or Cerner.
  • Knowledge of U.S. healthcare insurance plans, benefits, eligibility, and coverage verification.
  • Understanding of medical terminology, ICD-10, and CPT codes.
  • Experience with payment processing and financial counseling.
  • Familiarity with charity care and patient financial assistance programs.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.

Work Arrangement

  • Must be willing to work onsite in Quezon City.

Job Type: Full-time

Pay: $23,000.00-$26,000.00 per month

Work Location: In person

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