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Medical Center jobs in Terrace, BC

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    • 2+ years of experience in a technical, clinical, or medical device support role.
    • Minimum 2 years of experience in a technical support or clinical/medical device…
    • Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one year's recent, related experience or an equivalent…
    • View all Northern Health jobs - Terrace jobs - Unit Clerk jobs in Terrace, BC
    • Salary Search: NURSING UNIT CLERK, INTENSIVE CARE salaries
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    • The hospital is also a training site for medical students in the Northern Medical Program and residents through the UBC Family Medicine Residency Program.
    • Under the supervision of the Head Nurse Critical Care or In Charge Nurse, performs clerical functions related to the work of a nursing unit.
    • NMC is a preferred Canadian travel nurse agency, proudly based in Kjipuktuk (Halifax), on Mi’kmaq territory.
    • Applicants must be authorized to work in Canada.
    • 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA.
    • Customer-Centric: You excel at building and maintaining strong…
    • Instructors will work with clients on-site or at training centers, adapting their delivery to each audience while maintaining consistent, high standards of…
    • The hospital is also a training site for medical students in the Northern Medical Program and residents through the UBC Family Medicine Residency Program.
  • View similar jobs with this employer
    • The hospital is also a training site for medical students in the Northern Medical Program and residents through the UBC Family Medicine Residency Program.
    • The hospital is also a training site for medical students in the Northern Medical Program and residents through the UBC Family Medicine Residency Program.
  • View similar jobs with this employer
    • The hospital is also a training site for medical students in the Northern Medical Program and residents through the UBC Family Medicine Residency Program.
    • O Communication – Demonstrated ability to communicate effectively with the clients, families, the public, medical staff and the members of the interdisciplinary…
  • View similar jobs with this employer
    • Internal Medicine consultation and support for complex medical patients.
    • The hospital is also a training site for medical students in the Northern Medical…
    • Sign On Bonus: Up to $10,000 determined by center and ability to start.
    • Visa Sponsorship and Relocation Available to the United States! *.
    • Manage and monitor patients within a healthcare center setting.
    • Rotation: 3 weeks on / 3 weeks off.
    • Daily rate: $700 a day + Remote Meal Allowance ($100).
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Job Post Details

Teleperformance logo

Remote Technical Support Representative - Work from Home (Canada) - job post

Teleperformance
3.6 out of 5 stars
British Columbia•Remote
$19.50 an hour - Full-time

Job details

Pay

  • $19.50 an hour

Job type

  • Full-time

Benefits

Pulled from the full job description

  • Work from home

Full job description

The Opportunity


Description


As a Technical Support Representative, you will provide first-level technical support and customer service solutions for client products. You won’t just answer calls — you’ll guide customers through solutions, build trust, and take ownership of the entire customer experience.

This fully remote Technical Support Representative opportunity is open to candidates residing in Manitoba, Prince Edward Island, Saskatchewan, Nova Scotia, Alberta, British Columbia, Newfoundland and Labrador or New Brunswick. If you are passionate about customers, confident troubleshooting technical issues, and thrive in a structured remote environment, this contract opportunity could be the right fit for you.

What You’ll Do as a Technical Support Representative

You will:

  • Provide first-level technical support and customer service for client products
  • Troubleshoot and resolve technical issues using established diagnostic tools and procedures
  • Deliver empathetic, solution-focused call handling while actively listening to customer concerns
  • Accurately document interactions using electronic documentation systems
  • Coordinate with internal teams to ensure timely and complete resolution
  • Schedule service calls and follow up to ensure customer satisfaction

Every interaction is an opportunity to create a positive experience. Your ability to adapt your communication style, read verbal cues, and provide reassurance will directly impact customer loyalty.

What You Bring

To succeed as a Technical Support Representative, you should have:

  • Associate’s degree or certification in technical and/or clinical education
  • 2+ years of experience in a technical, clinical, or medical device support role
  • Experience using electronic documentation systems
  • Strong communication and comprehension skills
  • Ability to type 30+ WPM and pass a language/grammar assessment
  • Reliable hardwired home internet connection (Wi-Fi not permitted)

Nice to Have:

  • Previous contact center experience
  • Working knowledge of Microsoft Office (Outlook, Word, Excel)

This is an opportunity to sharpen your technical troubleshooting skills while making a real difference for customers who rely on these products.

Work Environment & Expectations

This is a remote work-from-home position. You must reside in Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Alberta, Newfoundland and Labrador, Prince Edward Island, British Columbia and maintain a secure, distraction-free workspace with hardwired internet access.

Experience Required for Your Success

Work Environment Requirements

  • Must reside in: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, or Saskatchewan
  • Dedicated, distraction-free workspace required
  • Hardwired high-speed internet connection required (Wi-Fi not permitted)

Minimum Qualifications

  • Associate’s degree or certification from an accredited program for technical and/or clinical education required
  • Minimum 2 years of experience in a technical support or clinical/medical device support role
  • Experience using electronic documentation systems required
  • Strong communication and comprehension skills
  • Ability to type at least 30 WPM and pass language/grammar screening
  • Comfortable navigating multiple systems and applications simultaneously
  • Strong problem-solving and customer service skills

Preferred Qualifications

  • Previous contact center experience
  • Working knowledge of Microsoft Office applications including Outlook, Word, and Excel

Apply Today

Join a team where your technical expertise and customer support skills make a real impact while working from the comfort of your home.

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