Skip to main content
Post your resume and find your next job on Indeed!

Medical Call Center jobs in Ontario

Sort by: -
    • This role sells travel medical insurance.
    • Work-life harmony with access to an award-winning holistic wellness program,.
    • This position begins with paid training.
  • View similar jobs with this employer
    • Previous customer service experience in a contact center environment is an asset.
    • Handle scheduling by managing advanced plans and making daily adjustments due…
    • As an Associate Customer Acquisition Rep (ACAR), you will initiate customer contact through cold calls, lead follow-up, and customer research to generate sales…
    • View all Amazon Web Services Canada, Inc. jobs - Toronto jobs - Customer Representative jobs in Toronto, ON
    • Salary Search: Associate Customer Acquisition Representative, AWS Canada salaries in Toronto, ON
    • See popular questions & answers about Amazon Web Services Canada, Inc.
    • Minimum 3–5 years of experience in a call center environment and/or 3–5 years in a banking environment.
    • As a Customer Service Representative, you will be…
    • Minimum one year of customer service experience in a call center environment.
    • As a Customer Service Representative, you will be responsible for inbound and…
    • Experience in a call center environment is an asset.
    • Answer incoming telephone calls and greet customers in a friendly and professional manner.
    • Be the critical link in emergencies — answering 911 calls as the secondary PSAP for fire calls, determining locations and key details, and dispatching fire…
    • A minimum of 1 year of prior experience in a call center or customer service role.
    • Respond to inbound calls from a variety of Health Care Providers.
    • Experience with properly recording and document sales calls utilizing CRM.
    • As a Account Manager you will report directly to the Director of Sales and focus on…
    • Fast, accurate response to incidents and calls.
    • Duty Operator – Security Operations Centre (SOC).
    • Job Type: Part- Time (Weekends).
  • View similar jobs with this employer
    • Education/diploma in medical office administration.
    • 1-year medical office experience.
    • Maintain attention to detail for all medical records.
    • Monitor and record guard on/off and check-in calls via GTrack, ensuring full coverage and minimal overtime.
    • Provide administrative and operational support to…
    • Minimum 2 years of experience in a call center or customer service role.
    • Host weekly Calibration calls to help improve our ECR customer experience.
    • Minimum 3–5 years of experience in a call center environment and/or 3–5 years in a banking environment.
    • As a Customer Service Representative, you will be…
    • Minimum of 1 year customer service experience (retail, restaurant and/or call center) Preferred.
    • Benefits available to eligible employees in this role include…
Get email updates for the latest Medical Call Center jobs in Ontario

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

medical assistant
medical office assistant
medical receptionist
call centre
everyday banking advisor

Career Resources:

CAA SCO Systems & Services Inc logo
Inbound Sales Advisor
CAA SCO Systems & Services Inc
·
3.2
60 Commerce Valley Dr E, Thornhill, ON L3T 7P9
$40,800–$50,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$40,800–$50,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Tuition reimbursement
Wellness program
Work from home

Full job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA SCO Systems & Services Inc is a member of the CAA Club Group of Companies.


Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:
  • Work-life harmony with access to an award-winning holistic wellness program,
  • Continuous learning through our robust corporate curriculum and education reimbursement program,
  • Incredible rewards, travel incentives, and product and service discounts,
  • Pay-for-performance and best-in-class recognition programs, and
  • Competitive benefits that include a defined contribution plan, personal spending account, and so much more.



Join our growing team where everyone belongs!

Position Details

What You Will Do:

We are offering a full-time position as a work from home Inbound Sales Advisor. Working in a call center environment, you will be selling and upgrading CAA memberships to both potential and existing CAA Members. Our Membership Sales team is made up of driven, customer-oriented Associates who are obsessed with Member safety.


This role sells travel medical insurance. You will be required to obtain your license; we provide training and certification within the first month of employment.


You will need hard-wired, high-speed internet connection to work from home and a dedicated distraction free workspace or office. We provide the required technical equipment.


Shifts range from 8am to 8pm EST, Monday to Saturday, and Sundays 9am to 6pm EST with shifts every second weekend.


Must reside in South Central Ontario.


This position begins with paid training. Day one is a virtual scheduled session to ensure your equipment is set up and working. Day two is a full day of training onsite in person orientation class at our CAA/CCG head office. (If you are located in SCO this location is 60 Commerce Valley Dr. E. Thornhill. If you are located in Manitoba this location is 870 Empress St. Winnipeg). Day three of training starts a six-week schedule of virtual class room training from 9-5 EST Monday to Friday. You must be available to attend all scheduled training - time off is not available during the training period.


Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.


Who You Are:

  • Completion of post-secondary education
  • 2-3 years of customer service experience
  • 1-2 years of sales experience
  • Licensed to sell Accident & Sickness Insurance considered an asset
  • Excellent customer service skills
  • Genuine empathetic communication style
  • Ability to meet all internal quality standards and KPI's (Key Performance Indicators)
  • Hard working, positive attitude, team player
  • Self-starter with the ability to complete repetitive tasks while remaining focused
  • Strong problem-solving skills
  • Strong organizational skills
  • Ability to obtain and analyze information quickly on a reoccurring basis
  • Quick and accurate data entry


Please note: Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.


Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Let Employers Find YouUpload Your Resume