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Job Post Details

Clinic Assistant - Calgary Northwest - job post

Optimum Wellness Centres
3.2 out of 5 stars
Calgary, AB
From $20.50 an hour - Permanent, Part-time

Job details

Pay

  • From $20.50 an hour

Job type

  • Part-time
  • Permanent

Location

Calgary, AB

Benefits

Pulled from the full job description

  • Store discount
  • Extended health care
  • Company events
  • On-site parking

Full job description

Are you a natural leader who thrives in a fast-paced environment and enjoys creating positive experiences for others? Optimum Wellness Centres is looking for a friendly, organized, and detail-oriented Clinic Assistant to become the welcoming face of our busy multidisciplinary clinic in NW Calgary!

As the first point of contact for our patients, you will play a key role in shaping their experience at our clinic. Your professionalism, strong communication skills, and ability to manage multiple tasks will help ensure our clinic runs smoothly while supporting a collaborative team of healthcare professionals.

About the Role

In this role, you will be responsible for maintaining a warm and welcoming environment while supporting the day-to-day administrative operations of our clinic. Our team includes practitioners across multiple healthcare disciplines, and you will be an important link between patients, practitioners, and staff.

Key Responsibilities

Patient Reception & Experience

  • Welcome patients and visitors with a friendly, professional demeanor
  • Create a positive first impression and ensure patients feel comfortable and supported
  • Answer incoming calls and assist with inquiries or direct calls to the appropriate team member

Administrative & Scheduling Support

  • Manage patient bookings and scheduling with accuracy and efficiency
  • Assist with billing, payments, and insurance-related administrative tasks
  • Maintain organized and accurate patient records

Team Collaboration

  • Support communication between practitioners, clinic staff, and patients
  • Help facilitate smooth day-to-day clinic operations in a multidisciplinary setting

Customer Service Excellence

  • Address patient questions and concerns with professionalism and care
  • Provide information about clinic services, practitioners, and available treatments

Qualifications

  • Previous experience in reception/MOA is a must; multi-disciplinary healthcare an asset
  • Excellent interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to multitask and stay organized in a fast-paced environment
  • Positive attitude and a passion for delivering exceptional patient experiences

Why Join Optimum Wellness Centres?

  • Competitive compensation and benefits
  • Opportunities for professional growth within a multidisciplinary healthcare environment
  • A supportive and collaborative team culture
  • The chance to make a meaningful difference in the health and well-being of our community

*Evening and weekend availability required*

At Optimum Wellness Centres, we are proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all individuals are respected, valued, and supported.

INDHP

Pay: From $20.50 per hour

Benefits:

  • Company events
  • On-site parking
  • Store discount

Experience:

  • Medical Office Assistant: 1 year (required)

Work Location: In person

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