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    • Prior experience in a medical office is a strong asset, but motivated new graduates from MOA programs are also encouraged to apply.
    • View all Dr. M. Gulan jobs - Kitchener jobs - Receptionist/Secretary jobs in Kitchener, ON
    • Salary Search: Medical Secretary/Receptionist - Paper-Based (No EMR) salaries in Kitchener, ON
    • Assist with OHIP billing and general administrative duties.
    • Prepare, scan, and maintain accurate electronic medical records.
    • Knowledge of office procedures and medical terminology.
    • OHIP and third party billing experience preferred.
    • Minimum of 1 year of experience in medical office…
    • Minimum 2 years of medical billing experience.
    • Identify missing documentation affecting billings.
    • Correct and resubmit billing errors.
    • Admit, assess, and manage hospitalized medical patients on site.
    • Maintain 100% of the OHIP billings for inpatients (approximately $165,000/yr).
    • Compensation through OHIP billings for inpatient services.
    • Provide comprehensive inpatient medical care for patients admitted to surgical services.
    • This role provides valuable exposure to the Canadian healthcare system, family medicine workflows, and electronic medical records while pursuing medical…
    • Knowledge of OHIP billing and coding.
    • Collect and process OHIP billing on a weekly basis.
    • Responsible for booking appointments, scheduling patients, and…
    • Minimum 1 year of experience in a medical office.
    • Prepare and process referrals, consultation reports, and medical correspondence.
    • Communication with patients and medical professionals.
    • Successful candidates must be highly organized, a quick learner, have excellent communication skills and…
    • Assist with basic billing-related administrative tasks (e.g., OHIP and third‑party billing support) as directed.
    • Registered Practical Nurse (RPN) in Ontario.
    • Family Health Organization membership, in accordance with billing under the Ontario.
    • Care in accordance with the highest standards of the medical practice and…
    • Knowledge of OHIP billing procedures.
    • Support clinical staff with medical duties as needed, including preparing rooms and equipment for medical procedures (e.g.…
    • Maintaining professional relations with other medical offices and hospitals.
    • The Medical Administrator (Front Desk Receptionist) utilizes knowledge of medical…
    • EMR: Abelmed with fully digital and electronic, full billing support.
    • SPINEgroup is a patient centric, research/outcomes driven organization, providing a wide…
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Job Post Details

Medical Secretary/Receptionist - Paper-Based (No EMR) - job post

Dr. M. Gulan
100 Highland Road West, Kitchener, ON N2M 3B5
$22–$27 an hour - Permanent, Full-time

Job details

Pay

  • $22–$27 an hour

Job type

  • Permanent
  • Full-time

Location

100 Highland Road West, Kitchener, ON N2M 3B5

Full job description

About us

We are a well-established, highly stable endocrinology practice in Kitchener.

The physician is currently established in the final stage of their career, offering a predictable, structured and highly respectful work environment.

We are looking for a dedicated Medical Office Administrator to manage our front desk and patient coordination for the next 5-8 years as we navigate towards a planned retirement.

This position will start as part-time and transition to full-time.

The unique nature of our office:

Please read the following details carefully before applying, as our office environment is very specific.

  • 100% paper based: We do NOT use EMR software. All patient scheduling, charting, and records are managed via physical paper charts and traditional filing systems.
  • Physical workspace: This is a fully in-person role located in a clean, professional, private office.
  • High resilience required: Our patients are often anxious, stressed, or dealing with difficult personal situations. As the front-line of the clinic, you will regularly deal with individuals who can be demanding and impatient.

Who you are:

This role is the perfect fit for a seasoned administrative professional looking for a steady, reliable "finish line" job to round out their career.

  • You possess a thick skin, exceptional verbal boundaries, and the ability to remain calm and empathetic under pressure.
  • You love physical organization and are comfortable managing paper files, physical day-planners, and traditional phone lines.

Responsibilities:

  • Greeting patients, checking them in, and managing the waiting area.
  • Managing patient appointments using a physical scheduling book.
  • Pulling, filing, and organizing physical patient charts accurately.
  • Handling phone inquiries with calm, polite authority.
  • Maintaining complete patient confidentiality.
  • OHIP billing
  • Dragon dictation processing

Requirements:

  • Excellent customer service skills and a professional phone manner.
  • Prior experience in a medical office is a strong asset, but motivated new graduates from MOA programs are also encouraged to apply.
  • Impeccable organizational skills, attention to detail, neat handwriting.
  • Must be able to reliably commute to our Kitchener office daily.

Pay: $22.00-$27.00 per hour

Application question(s):

  • Our office handles highly anxious or demanding patients daily. In one or two sentences, what strategy do you use to shake off a difficult interaction and keep it from ruining your day?
  • How many years of medical office experience do you have?

Work Location: In person

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