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    • Strong knowledge of dental office procedures, medical terminology.
    • Handle billing processes, including processing payments and submitting insurance claims with…
    • Provide excellent customer service to patients and address any inquiries or concerns.
    • Maintain patient records and update electronic medical records.
    • Must be able to perform administrative tasks, including filing, data entry, insurance and WCB billing.
    • We use Juno EMR it would be preferred to have prior…
    • Follow up on service recommendation tickets submitted by LifestyleRx physicians.
    • Support patients in understanding how allied health services integrate into…
    • Knowledge of medical terminology, billing processes is required.
    • Facilitate billing processes including , medical billing, and documentation review for…
    • Excellent communication skills, both verbal and written, with a focus on customer service.
    • Knowledge of medical terminology related to dentistry is highly…
    • Respond to customer inquiries and coordinate internally to complete customer requests.
    • Process customer orders in accordance with department procedures.
    • Briefly describe your customer service or reception experience.
    • Bonus points for: Prior experience in a healthcare or medical office setting Experience…
    • Answer multi-line phone systems promptly, directing calls appropriately and providing excellent customer service.
    • General dentistry: 5 years (required).
    • Ability to handle customer service interactions professionally and courteously.
    • The ideal candidate will serve as the first point of contact for visitors and…
    • Maintain electronic medical records accurately and securely.
    • Process insurance claims and handle billing tasks.
    • Dental receptionist: 1 year (required).
    • Financial Services: Prepare treatment estimates, manage insurance/billing, process payments, and generate daily financial reports.
    • Ideal candidates should have dental or medical reception experience with excellent communication and organizational skills, a positive attitude, and the ability…
    • Handling insurance claims, billing, and financial coordination.
    • Minimum 1 year of dental or medical administration experience — this is a firm requirement.
    • Provide tool self-service support for customers.
    • Minimum 1-3 years' experience minimum in customer success related role, interfacing and working directly with…
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Job Post Details

Dental Receptionist - job post

Dr V Archibald DPC
1400 Clyde Avenue, Nepean, ON K2G 3J2
$28–$35 an hour - Permanent, Part-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $28–$35 an hour

Job type

  • Part-time
  • Permanent

Location

1400 Clyde Avenue, Nepean, ON K2G 3J2

Benefits

Pulled from the full job description

  • Dental care
  • On-site parking

Full job description

Job Overview

Rare opportunity to join a happy, friendly, noncorporate office. We are looking for a kind person with excellent "people skills". Some experience is preferred. Knowledge of Tracker software is preferred but not necessary.

Duties

  • Greet patients warmly and assist them with check-in and check-out procedures, ensuring a positive experience from arrival to departure
  • Schedule, confirm, and reschedule patient appointments using Tracker dental software.
  • Manage multi-line phone systems to answer inquiries, provide appointment information, and direct calls efficiently
  • Collect and verify patient information, insurance details, and medical histories accurately for record keeping
  • Maintain electronic medical records (EMRs) with attention to detail, ensuring all patient data is current and confidential
  • Handle billing processes, including processing payments and submitting insurance claims with clarity and accuracy
  • Support the dental team by coordinating communication between patients, providers, and insurance companies

Requirements

  • Proven experience as a Dental Receptionist or in a similar role within a dental office environment
  • Strong knowledge of dental office procedures, medical terminology.
  • Excellent organizational skills with the ability to multitask in a busy front desk setting
  • Proficiency in using multi-line phone systems and office equipment
  • Prior experience working with dental practice management software
  • Exceptional communication skills with a friendly, professional demeanor
  • Ability to handle sensitive information discreetly while maintaining confidentiality
  • Pay range is at Ottawa average norms based on years of experience.
  • Hours: Wednesdays 7:30am-4pm, Thursdays 8am-4pm, Friday 7:30am-3pm.

Join our noncorporate office and be a part of a friendly team, making a positive impact on patient's lives every day.

Pay: $28.00-$35.00 per hour

Expected hours: 21.0 per week

Benefits:

  • Dental care
  • On-site parking

Work Location: In person

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