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Medical Billing At Home jobs in Toronto, ON

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    • Handle approximately 50 inbound billing-related calls per day.
    • Support inbound billing inquiries while acting as a company ambassador.
    • Hourly salary of $19.14.
    • Keep all the Company’s policies, records, and medical information confidential at all times.
    • To work in the OHIP Billing Department of the Laboratory, under…
    • 2+ years of experience in medical billing, claims management, or revenue cycle operations.
    • Experience working with US healthcare billing processes.
    • Interpret client SOW and change request contracts for relevant billing provisions and working with PSP managers/directors to understand necessary billing…
    • Monthly reporting of billing status.
    • Advanced billing and revenue cycle management.
    • Proven experience managing billing teams and processes.
    • Knowledge of medical terminology and Disability Management best practices/protocols.
    • Investigate, evaluate and determine eligibility for initial and ongoing…
    • Flexible work arrangements and a hybrid work model.
    • Possibility to purchase up to 5 extra days off per year.
    • Annual bonus target, based on the base salary, with…
    • Exclusive Perks: Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding.
    • Execute database scripting and data verification for billing accuracy.
    • Implement and validate rules using the Majesco Rules Engine aligned to billing logic.
    • The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients.
    • Process OHIP billing accurately and in a timely manner; reconcile billing discrepancies and follow up on outstanding claims.
    • (ASI), both known as Accerta, which is a is a social enterprise, that manages dental, vision, drug, and healthcare benefits programs exclusively for government…
    • Strong expertise in subscription billing lifecycle, invoicing, and payment processing .
    • The role involves working closely with business, finance, and technical…
    • Liability & Casualty Claims Adjuster (Hybrid or Remote – Anywhere in Canada).
    • Your workload is balanced, and you will be compensated for your billable hours.
    • Claims Service Representative, Part-Time, REMOTE (Anywhere in Canada).
    • You will work in a remote based environment.
    • Post secondary education is required.
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Job Post Details

Call Centre Billing Representative – Insurance - job post

Recrute Action Inc.
5.0 out of 5 stars
Markham, ON•Hybrid work
$19.14 an hour - Full-time, Fixed term contract

Job details

Pay

  • $19.14 an hour

Job type

  • Fixed term contract
  • Full-time

Shift and schedule

  • Rotating shift
  • Monday to Friday

Location

Markham, ON•Hybrid work

Benefits

Pulled from the full job description

  • Work from home

Full job description

Call Centre Billing Representative – Insurance

Take on a dynamic opportunity in the insurance sector where customer service, billing support, and issue resolution are at the core of your day. Enjoy a hybrid work model, collaborate with internal teams and insurance partners, and provide exceptional service in a fast-paced call centre with rotating schedules.

What is in it for you:

  • Hourly salary of $19.14.
  • 6-month contract.
  • Full-time position: 37.5 hours per week.
  • 50% in-office attendance in Markham, Ontario.
  • Rotating shifts within call centre operating hours.
  • Monday to Friday: 8:00 am to 8:00 pm.
  • Saturday: 8:30 am to 4:30 pm.

Responsibilities:

  • Handle approximately 50 inbound billing-related calls per day.
  • Provide excellent customer service to Licensed Insurance Advisors, Contact Centre staff, Insurance Branch staff, and customers.
  • Investigate and resolve billing discrepancies in collaboration with insurance partners and underwriters.
  • Support inbound billing inquiries while acting as a company ambassador.
  • Communicate clearly, effectively, and empathetically with customers by telephone and email to resolve issues.
  • Interpret customer needs and respond appropriately and professionally.
  • Gather relevant information systematically to ensure a seamless customer experience.
  • Take ownership of customer inquiries by providing reliable service and following through on commitments.

What you will need to succeed:

  • 1–2 years of experience in a contact centre environment, preferably within the insurance or banking industry.
  • Ability to multitask in a fast-paced environment.
  • Ability to adapt quickly to changing circumstances.
  • Professional telephone and email communication skills and etiquette.
  • Proficiency with word processing, Microsoft Excel, and various web-based and Windows applications.
  • Strong communication and interpersonal skills.
  • Strong analytical and problem-solving skills to resolve customer concerns.
  • Excellent attendance and punctuality.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

Pay: $19.14 per hour

Benefits:

  • Work from home

Application question(s):

  • Are you available to work rotating shifts during our Call Centre hours (Monday–Friday, 8:00 a.m.–8:00 p.m., and Saturday, 8:30 a.m.–4:30 p.m.)?

Experience:

  • Contact center experience (insurance/banking preferred): 1 year (required)
  • Microsoft Word, Excel, and web-based/Windows applications: 1 year (required)

Work Location: Hybrid remote in Markham, ON

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