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    • Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.
    • Strong communication and organizational skills.
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
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    • Duties include dictation, running patients, changing patients, designation to area or technologist, maintenance, stocking of room.
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    • Reporting to the Manager or designate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of…
    • Preparing patients charts and entering patient’s demographics into database.
    • Scheduling, confirming and rescheduling appointments for patients.
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    • Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba.
    • Duties include assisting in preparing patients for surgical procedures, assisting nursing and technical staff by supporting positioning of patients as required;…
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    • This includes blood and other specimen collection, preparing samples for analysis, distribution and storage of samples, performing laboratory tests such as…
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    • Medical Laboratory Assistants perform a variety of duties such as taking blood and specimen samples from patients, preparing blood and other specimens for…
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    • Patient Care duties – Coordinate patient care through the clinic: checking in, prepping, escorting to exam rooms, preparing exam or treatment rooms, answering…
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    • Performs related duties such as booking patient appointments, maintaining records and keeping statistics as required.
    • Conduct comprehensive patient assessments, including history taking, physical examinations, and risk stratification for cardiology and general internal medicine…
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    • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior…
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    • The Medical Office Assistant supports daily front-desk and administrative operations, helping patients navigate visits and enabling colleagues to keep office…
    • Perform laboratory tests such as urinalysis using colour-coded dipsticks and perform Electro Cardiogram (ECG) testing where required.
    • Medical assistant: 1 year (required).
    • Ensure all patients are charted on accurately on chart and in computer.
    • Participating in maintaining and updating, client…
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Job Post Details

Virtual Medical Office Assistant
WELL Health Technologies Corp
·
2.6
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time
Apply now

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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