Medical Arts jobs in Toronto, ON

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

• Advance, plan, service, and manage all events.
• Assign, manage, and evaluate the work of subordinates.
• Provide leadership and guidance for event personnel.
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives.
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public, and municipal officials.
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed.
• Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles.
• Manage the preparation of the building to meet the requirements of upcoming events/shows.
• Oversee the completion of pre-show financial estimates and post-show settlements.
• Advise lessees on services available from independent contractors for events.
• Recruit, train, and supervise event staff.
• Create work schedules for event staff, delegate assignments, and review performance/results.
• Function as a liaison between users of the facility and the facility staff.
• Recommend and evaluate required event staffing levels.
• Coordinate communication between building staff and show staff during load-in and load-out.
• Investigate and resolve event-related complaints in a professional manner, ensuring customer satisfaction.
• Maintain equipment (radios, metal detection wands, etc.) for all event staff.
• Make hospitality arrangements as needed.
• Communicate with municipal officials, including police, fire and medical services; event staff; and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event.
• Create and distribute detailed data sheets prior to every event.
• Prepare and approve bi-weekly payroll for all event staff.
• Coordinate service needs with the food and beverage provider & make hospitality arrangements as needed.
• Serve as Manager on Duty as scheduled.
• Other duties and responsibilities as assigned.

• 3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center, or public assembly facility setting.
• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field preferred.
• Strong communication skills.
• Strong computer skills in Microsoft Office applications, word processing, and the Internet.
• Knowledge of operational characteristics of events.
• Ability to identify the needs of users of the facility.
• Knowledge of crowd management and control techniques.
• Knowledge of customer service practices.
• Knowledge of principles of management, scheduling, and training employees.
• Demonstrated familiarity with facility use contracts.
• Knowledge of fire and public safety regulations.
• Knowledge of A/V equipment and electronic systems in public assembly facilities.
• Experience with budget preparation and control.
• Familiarity with terminology used in entertainment/convention/public assembly settings.
• Experience with AutoCAD is preferred but not required.