Medical Administrator jobs in Ottawa, ON

Job Overview

Experienced Medical Administrative Assistant – Gastroenterology Practice (Hybrid)

Location: Ottawa, OntarioWork arrangement: Hybrid – combination of remote and in-office workCompensation: $26–$28/hour, commensurate with experience

Position: Medical Administrative Assistant

About the Position

We are seeking an experienced, highly organized, and motivated Medical Administrative Assistant to join a busy, established gastroenterology specialist practice in Ottawa.

This is an excellent opportunity for an individual who enjoys working independently, takes initiative, and prides themselves on providing exceptional patient care and administrative support.

Our practice provides specialized care to patients with a variety of gastrointestinal conditions, including inflammatory bowel disease, and performs a high volume of endoscopic procedures.

We are looking for someone who is dependable, detail-oriented, technologically proficient, and capable of managing the day-to-day administrative operations of a specialist medical practice.

Key Responsibilities

• Manage incoming referrals, schedule consultations, and coordinate patient appointments.
• Answer telephone calls, respond to patient inquiries, and communicate professionally with patients and referring physicians.
• Coordinate endoscopy bookings, patient preparation instructions, and follow-up appointments.
• Maintain accurate patient records using electronic medical record (EMR) systems.
• Manage incoming and outgoing faxes, medical reports, laboratory results, and correspondence.
• Coordinate communication with hospitals, pharmacies, and other healthcare providers.
• Assist with OHIP billing and other administrative tasks as required.
• Monitor outstanding administrative tasks and ensure timely follow-up.
• Maintain strict patient confidentiality and comply with Ontario healthcare privacy requirements.

Qualifications

Required:

• Previous experience working in a medical office, preferably a specialist practice.
• Excellent organizational skills and ability to manage multiple competing priorities.
• Strong written and verbal communication skills.
• Proficiency with computers, electronic medical records, and Microsoft Office.
• Ability to work independently with minimal supervision.
• Professional, compassionate, and patient-focused approach.
• Strong attention to detail and commitment to confidentiality.

Preferred:

• Experience in gastroenterology, endoscopy, or another high-volume specialist practice.
• Familiarity with Ontario healthcare systems and OHIP billing.
• Experience coordinating specialist referrals and diagnostic procedures.
• Familiarity with medical terminology.
• Fluency in French and English is an asset.

What We Offer

• Competitive compensation based on experience.
• Flexible hybrid work arrangement.
• Opportunity to work in an established specialist practice.
• Supportive and professional working environment.
• Meaningful, long-term position with opportunities to take ownership of administrative responsibilities.

How to Apply

Please submit your resume and a brief cover letter outlining your previous medical administrative experience, including the EMR systems you have used.

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: $26.00-$28.00 per hour

Expected hours: 37.5 per week

Work Location: Hybrid remote in Ottawa, ON K1Y 4R8