Overview
We are seeking a detail-oriented and professional Medical Office Assistant to join our healthcare team. The ideal candidate will have experience in medical office settings, with strong administrative skills and familiarity with electronic medical records systems. This role offers an opportunity to work in a fun/supportive environment, providing essential support to healthcare providers and ensuring smooth daily operations. Prior experience with office management, front desk duties, and multi-line phone systems is highly valued. The position requires excellent communication skills, proficiency in medical terminology, and the ability to manage multiple tasks efficiently.
Duties
- Greet patients and visitors in a courteous and professional manner at the front desk
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Maintain and update electronic medical records using MedAccess
- Assist with check-in and check-out procedures for patients
- Handle administrative tasks including filing, data entry, and managing office supplies
- Coordinate appointment scheduling to optimize provider availability
- Ensure compliance with healthcare privacy regulations and office policies
- Support clinical staff with clerical duties as required
Qualifications
- Prior experience as a Medical Office Assistant preferred
- Proficiency with electronic medical records systems such MedAccess (Telus)
- Knowledge of medical terminology
- Demonstrated experience working in a healthcare office environment or front desk setting
- Excellent organizational skills with attention to detail
- Ability to operate multi-line phone systems efficiently
- Office experience including administrative tasks such as filing, data entry, and scheduling
- Strong communication skills, both verbal and written
- Ability to handle sensitive information with confidentiality and professionalism
This position is integral to providing exceptional patient care through efficient administrative support. We value candidates who are proactive, organized, and committed to maintaining a welcoming environment for all patients.
Pay: $18.06-$25.16 per hour
Expected hours: 16.0 – 24.0 per week
Work Location: In person
