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Medical Administrative Assistant jobs in South Surrey, BC

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    • Coordinates financial, administrative and contract aspects of client services and care management under the direction of the Manager, Clinical Services or…
    • View all Fraser Health jobs - White Rock jobs - Client Services jobs in White Rock, BC
    • Salary Search: Client Services Assistant, Home Health - Community South Fraser salaries
    • See popular questions & answers about Fraser Health
    • Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
    • Immediate Pension Enrollment: Secure your future with a defined municipal…
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    • Provides administrative and secretarial support by drafting correspondence and transcribing and typing correspondence, reports, presentations, and memoranda.
    • The right candidate will be an independent worker with strong organizational and communication skills.
    • Duties will include, but are not limited to, filing,…
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    • Gather patient information for medical appointments to assist in facilitating an efficient patient flow.
    • Grade 12, medical terminology, and graduation from a…
    • Update electronic medical records and handle administrative documentation with care.
    • Familiarity with medical terminology supports clear communication and…
    • Detailed Overview: Provides administrative and secretarial support to designated Home Health offices; performs duties such as providing reception services,…
    • Providing administrative support to physicians and medical staff as needed.
    • Knowledge of medical terminology and office procedures.
    • Proficiency with electronic medical records systems.
    • Knowledge of medical terminology and healthcare documentation standards.
    • The ideal candidate will have experience working in a medical clinic setting and possess strong administrative and communication skills.
    • As a collaborative member of the health care team, the Secretary provides secretarial and administrative support within a team setting.
    • Recent experience working in a Canadian medical clinic: 2 years (required).
    • Comfortable discussing treatment options, administrative processes, and financial…
    • Experience in any of the following departments would be an asset: customer service, insurance, pharmaceuticals, medical office assistant, business…
    • Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
    • Immediate Pension Enrollment: Secure your future with a defined municipal…
    • Maintaining inventory of office and medical supplies as needed.
    • Assisting with general administrative tasks to support clinic operations.
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Job Post Details

Fraser Health logo
Client Services Assistant, Home Health - Community South Fraser
Fraser Health
·
3.7
White Rock, BC V4B 5M2
$33.49–$35.31 an hour
Full-time
Apply now

Job details

$33.49–$35.31 an hour
Municipal pension plan
Full-time
White Rock, BC V4B 5M2

Full job description

Salary range: The salary range for this position is CAD $33.49 - $35.31 / hour Why Fraser Health?:

We are currently hiring for a Full Time Client Services Assistant to join our Home Health Team at Fraser Health Community South Fraser located in White Rock, B.C.


Connect with us!


Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:


  • Start earning up to four weeks of vacation in your first year
  • Comprehensive 100% employer paid benefits
  • Immediate enrollment in a defined municipal pension plan
  • Maternity top-up (eligibility requirements to qualify)
  • 50% subsidy on TransLink passes


*Eligibility based on employment status


We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.


Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.


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#LI-DNI
Detailed Overview:

Supports clinical staff in completing various contractual, financial and administrative aspects of client services; provides assistance to frail seniors and/or other adults with chronic health conditions requiring support and coordinated care to live successfully in the community by participating in care planning such as documenting client needs and coordinating services for clients and/or their caregivers; liaises with non-Fraser Health community services to facilitate client referrals to those services, where appropriate.

Responsibilities:
  • Coordinates financial, administrative and contract aspects of client services and care management under the direction of the Manager, Clinical Services or assigned clinical staff.
  • Participates with health care provider in care planning with client by obtaining required client information from a variety of sources and documenting client needs/wants.
  • Gathers and documents information from existing health information systems for all new clients for review by assigned health care professional; identifies additional avenues for gathering information such as First Nations, Department of Veterans Affairs and collects relevant and/or missing data as required; reviews files to obtain historical information.
  • Works with the client and/or caregiver to complete the financial portion of the client's financial assessments and temporary rate reduction requests; works with the client/caregiver to document other personal information to complete waiver forms such as sponsorship or residency forms; coordinates contract, financial and administrative aspects of client services and care management under the direction of the Manager, Clinical Services or assigned clinical staff.
  • Supports long term clients to access community or community related service services in accordance with the established care plan; ensures that the assigned health care professional is kept informed and reviews materials such as policy and procedures and clinical decision-making tools to assist with various care management issues.
  • Researches community resources and identifies information that will assist in the development and implementation of client services and care management plans; completes standard forms and arranges for services with other community agencies and provincial Ministries such as Income Assistance.
  • Identifies available social, economic, recreational and educational services and resources in the community to meet client needs and provides client with the information; received client feedback, inquiries and complaints and responds as required; forward more complex issues to the Manager or assigned clinical staff for follow up.
  • Organizes individual and group client service meetings and schedules community appointments for clinical staff, as required.
  • Works collaboratively with care team in the documentation of client care plans; completes data entry of care plans and other client service items such as documents and contracts; maintains client records by ensuring that client files, applications forms and financial documents are kept up to date; creates and maintains spreadsheets of client information; completes filing and related administrative duties.
  • Performs other related duties as assigned.
Qualifications: Education and Experience


Diploma in a social or health services field of study such as Community Social Service and two (2) years' recent related experience working with seniors or adults with physical and/or cognitive disabilities or an equivalent combination of education, training and experience.

Valid BC Driver's License and access to personal vehicle for business related purposes.


Skills and Abilities
  • Ability to work independently and in cooperation with others
  • Ability to communicate effectively, both verbally and in writing
  • Ability to organize and prioritize
  • Ability to observe and recognize changes in clients
  • Ability to analyze and resolve problems
  • Conflict resolution and crisis intervention skills
  • Ability to establish and maintain rapport with clients
  • Ability to operate related equipment
  • Physical ability to perform the duties of the position
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