Medical Administrative Assistant jobs in Ottawa, ON

We are looking for a medical assistant who has demonstrated a high record of achievement and has strong interpersonal communication combined with a strong commitment towards teamwork to join our dynamic team in our South End Family Medical Centre (Bank St, corner of Walkley Rd). This is a PT maternity leave position that is required to be filled as soon as possible. We are specifically looking for the successful applicant to work from 1PM-8:30 PM on Mondays, Tuesdays and Thursdays, 10AM-4PM on Wednesdays and most Saturdays from 8:30AM- 12:30 PM. Additional hours may be available during the summer for staff vacation coverage. Daytime training will be provided and will be necessary prior to the required working hours.

***Please do NOT apply for this position if these days/hours are not suitable for you.***

GENERAL DUTIES/RESPONSIBILITIES:

· Greet and register arriving patients in a prompt, pleasant and helpful manner

· Verify and update patient information within charts

· Book, co-ordinate and reschedule patient appointments

· Perform invoicing and collection of payments

· Oversee the general waiting area, coordinate patient movements and report problems and irregularities to clinic manager

· Maintain and update current information on daily physician schedules

· Answer, screen and forward telephone calls to the appropriate person/area, take and relay messages clearly, communicate general clinic information and respond to emergency calls according to clinic procedures

· Call patients to remind them of upcoming appointments or perform callbacks requested by the physicians

· Perform clerical duties, such as filing, sorting and distributing of mail/faxes and laboratory results

· Retrieve patient charts from medical records as requested

· Scan and attach documents into patient charts

· Perform height and weight measurements as necessary

· Accompany physicians during sensitive examinations when requested

· Perform daily opening and closing office procedures as assigned

· Ensure consistent inventory, through daily stocking of exam rooms

· Ensure a clean environment by cleaning/sanitizing exam rooms, common spaces, foyers, bathrooms

· Maintain patient and physician confidentiality

· Perform other duties as assigned

KNOWLEDGE REQUIREMENTS:

· Experience with proper English grammar, spelling and punctuation

· Ability to communicate effectively and efficiently

· Ability to read, understand and follow oral and written instructions

· Knowledge of computer systems and applications, including word processing

· Familiar with Electronic Medical Records (EMR) system

· Ability to prepare, file and maintain patient records

· Possess excellent time management skills

· Professional, positive and respectful attitude

· Committed, reliable and flexible

· Show attention to details

EDUCATION REQUIREMENTS:

· A medical certificate/diploma- preferred but not mandatory

· > 1 years of experience in an office administrative environment

· High school diploma

MANDATORY REQUIREMENTS:

· Current CPR and to maintain an up to date certification

· Proof of up to date immunization. Covid-19 immunization is very strongly encouraged.

· Current Police Records Check for the vulnerable sector that should be valid within 3 months of starting employment

This is a part-time maternity leave position and applicants must be available to work the specific days/times specified above. Please note, compensation is hourly, based upon experience and attitude. Our team offers a positive working environment with ongoing training and learning experience. We strive for excellence while providing exceptional patient care.

Job Types: Part-time, Permanent

Pay: $22.00-$24.00 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Ottawa, ON K1V 7Z8: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please let us know why you're interested in working at Walkley Medical Centre and why we should hire you?

Education:

• DCS / DEC (required)

Experience:

• Office: 1 year (required)
• Medical Office: 1 year (preferred)

Language:

• English (required)

Work Location: In person