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Medical Administrative Assistant jobs in Etobicoke, ON

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    • Organizational Skills: Ability to manage and prioritize tasks effectively, handling multiple phone calls and administrative responsibilities efficiently.
    • Your core skills in dental office experience and electronic medical records will ensure efficient patient flow and accurate record-keeping.
    • This position requires strong administrative skills and familiarity with medical terminology, as well as experience in managing electronic medical records.
    • Maintain a cloud database of medical information.
    • Summarizing medicals: 1 year (required).
    • Refer, organize, and manage clients' medical assessments.
    • Dental Treatment Coordinator (Dentrix Required)*.
    • M City Dental — Dr. Mahmoud Manzoor & Associates.
    • Mississauga, ON · Full-Time · On-Site.
    • 3+ years of administrative experience (dental/medical office preferred, but not required).
    • Medical Health benefits AND drug plan for you and your family.
    • Gathering administrative information from clients.
    • Accurately updating health records, including medical history.
    • On the job training provided.
    • Minimum 2 years experience in an administrative role in a Canadian Dental Office.
    • Detail oriented, excellent customer service, kind and welcoming disposition.
    • The ideal candidate will play a crucial role in ensuring quality patient care and ensuring a seamless experience within our dental practice.
    • Practice Operations: Oversee daily administrative workflows, manage phone lines, handle messaging, and optimize appointment schedules.
    • Proven experience as a dental receptionist or in a medical/dental office setting with strong administrative skills.
    • Dental receptionist: 5 years (required).
    • Assisting the Orthodontist in developing and presenting treatment plans to the patients and parents.
    • Designing and explaining financial arrangements that help…
    • Assist with administrative tasks such as filing, faxing, and data entry within electronic medical records systems.
    • Proven experience as a dental receptionist.
    • Lead daily administrative functions and support fellow team members.
    • Are you an experienced dental receptionist with leadership skills and a passion for…
    • Work closely with our clinical and administrative team to create a seamless experience.
    • Dental Receptionist (Dental Assisting Background Required)*.
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Job Post Details

Dental Office Administrator - job post

Golden Care Dental Services
2171 Avenue Road, North York, ON M5M 4B4
$42,000–$50,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $42,000–$50,000 a year

Job type

  • Permanent
  • Full-time

Location

2171 Avenue Road, North York, ON M5M 4B4

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program
  • Extended health care

Full job description

Golden Care Dental Services is Ontario's largest provider of on-site oral health care services to the residents of long-term care and retirement homes, dedicated to delivering the highest quality care to our patients across the Greater Toronto Area. The objective of our administrative support team is to provide a seamless, stress-free experience to the family members of our patients and to maximize the quality of our patient and their loved ones’ experience throughout their patient life-cycle, fostering a long term quality relationship at every touchpoint.

Position Overview:

We are currently seeking a Dental Office Administrator to join our caring and dedicated team. As a Dental Office Administrator, you will support the achievement of our Clinic Operations Team’s core objective through the delivery of various tasks within the department. This individual plays a key role in ensuring that Golden Care’s patients, families, facilities and providers receive timely and accurate information at various stages of the patient life-cycle. While all members of our clinic operations team assist in various areas of our operation, the primary focus for this role will be handling incoming calls, addressing patient inquiries and facilitating consent generation through the treatment planning process.

Primary Responsibilities:

  • Handle incoming phone calls, address patient and family needs directly
  • Coordinate with family members to review and finalize treatment consents as part of the treatment planning process
  • Assist other areas of clinic operations team as required.

Skills:

  • Effective Communication: Clear and professional communication skills to handle incoming calls and provide information to patients, families, facility staff and healthcare providers.
  • Customer Service: Ability to deliver excellent customer service over the phone, addressing inquiries, and resolving issues with empathy and professionalism.
  • Organizational Skills: Ability to manage and prioritize tasks effectively, handling multiple phone calls and administrative responsibilities efficiently.
  • Problem-Solving: Capability to resolve issues related to consents and patient inquiries promptly and effectively.
  • Proficient with Digital Technology

Experience:

  • REQUIRED: Minimum 2 years of dental administration experience, including strong proficiency with dental terminology, insurance, recalls, and handling incoming phone calls.
  • Phone-Based Customer Service: Previous experience in a dental office role requiring extensive phone communication.
  • Consent Management: Familiarity with obtaining and processing consents for dental treatment or procedures.
  • Administrative Support: Experience in healthcare administration or a related field, managing patient interactions and maintaining accurate records.
  • Data Entry: Proficiency in entering and updating patient information in electronic health records (EHR) or similar systems.

Join our amazing team at Golden Care Dental Services and help us make a difference in the lives of seniors and their families across the Greater Toronto Area!

Job Types: Full-time, Permanent

Pay: $42,000.00-$50,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Vision care

Application question(s):

  • Why do you think you'll be successful in this role?

Education:

  • Bachelor's Degree (required)

Experience:

  • dental office: 2 years (required)

Language:

  • English (required)

Work Location: In person

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