Medical Administration jobs in Newcastle, ON

Job Overview
Join Our Team as an Office Administrator / Physiotherapy Assistant

Location: Swift Care Wellness Centre- Oshawa

Swift Care Wellness Centre is seeking a highly organized, reliable, pro active and experienced Office Administrator to join our growing multidisciplinary healthcare team. Our clinic offers Physiotherapy, Chiropractic Care, Massage Therapy, and other rehabilitation services. This is a full-time, performance-based role ideal for someone who thrives in a fast-paced clinical environment and values patient-centered care.

Responsibilities & Duties

• Deliver an exceptional patient experience - greet clients in person and over the phone with warmth and professionalism
• Manage appointment scheduling accurately based on treatment plans across both locations
• Answer phones, emails, and patient inquiries promptly and professionally
• Handle billing for WSIB, and extended health insurance providers.
• Verify insurance coverage and ensure timely and accurate submissions
• Review and manage OCF forms and clinical documentation
• Support clinicians with daily workflow, documentation, and records management
• Maintain organized electronic medical records in compliance with clinic protocols
• Prepare daily and monthly reports, balancing, invoicing, and payment reconciliation
• Communicate with case managers, nurse consultants, adjusters, and legal representatives
• Support overall clinic operations and administrative tasks
• To assist providers in the treatment

Qualifications & Skills

• 1+ years of administrative experience in a Physiotherapy clinic is required
• Strong working knowledge of MVA, WSIB, and extended health billing processes
• Experience with clinic management and scheduling software such as Juvonno
• Proficiency with Excel, Microsoft and Google Sheets
• Excellent communication, organizational, and problem-solving skills
• Ability to multitask efficiently in a busy clinical setting
• Proactive in work, able to anticipate needs and take initiative without constant supervision
• Professional, patient-focused, and team-oriented attitude
• Reliable, punctual, and able to work independently
• Availability for evenings and weekends

What We Offer

• Competitive hourly pay
• Opportunity for growth within a growing company
• Free onsite parking
• Discounts on in-house services and products
• Friendly, supportive, and collaborative team environment

If you are proactive, detail-oriented, and passionate about supporting quality patient care in a clinical setting, we would love to hear from you.

Only selected candidates will be contacted for an interview. No phone calls, emails, or in-person drop-offs please.

Pay: $41,600.00-$45,000.00 per year

Ability to commute/relocate:

• Oshawa, ON L1G 7T4: reliably commute or plan to relocate before starting work (required)

Experience:

• Physiotherapy clinic: 2 years (required)

Work Location: In person