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    • Experience in healthcare, medical administration, customer success, or health technology is required.
    • We’re looking for a part-time/casual Customer Support…
    • Strong knowledge of dental terminology and electronic medical records management.
    • Manage patient records accurately within electronic medical records systems.
    • Minimum of two years of relevant professional experience in healthcare administration, health-services management, medical office administration, or a related…
  • View similar jobs with this employer
    • 3-5 years of experience in a healthcare administration, clinic management, or supervisory role (medical office or sleep/respiratory setting is an asset).
    • 3-5 years of experience in a healthcare administration, clinic management, or supervisory role (medical office or sleep/respiratory setting is an asset).
    • 2-4 years of experience as a dental office administrator / receptionist or combination of diploma in dental office administration and 1-2 years administrative…
    • This role requires availability on alternate Saturdays and one weekday evening per week.
    • Turns a clinical recommendation into a confident, informed decision.
    • Register patients and maintain accurate medical records.
    • Healthcare administration: 2 years (required).
    • Lead the Patient Experience from the Moment They Walk…
    • A university degree or advanced diploma in business administration or healthcare administration.
    • 2–5 years of experience in account management, customer success…
    • This role is critical in enhancing practice performance and supporting the team.
    • Oversee all administrative operations to ensure efficiency and effectiveness.
    • Previous experience in medical office settings or front desk roles is highly desirable.
    • Manage patient records meticulously, updating information in electronic…
    • Minimum 2 years of dental administration experience is required.
    • Manage patient scheduling, payments, insurance, AR, and general administration.
    • The successful candidate will have a passion for building strong patient relationships, have a positive outlook and is hardworking with excellent communication…
    • Candidates must be willing to work as part of a team, and utilize your communication skills with patients and team members effectively.
    • Post-secondary education in nursing, healthcare administration, health sciences, or a related field.
    • Employment Type: *Part-Time (15-20 hours per week).
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Medical Secretary/Administrator
QuickChart Inc.
London, ON
•
Hybrid work
$25–$30 an hour
Part-time, Casual, Full-time
Apply now

Job details

$25–$30 an hour
Part-time, Casual, Full-time
Hybrid work in London, ON

Full job description

QuickChart is a Canadian healthcare technology company building AI-powered tools to streamline clinical documentation and workflows. We’re looking for a part-time/casual Customer Support with medical secretary background and EMR experience to support our growing clinician and healthcare organization customer base.

The role will include:

  • Providing responsive customer support and troubleshooting technical issues
  • Conducting product demonstrations for prospective and existing customers
  • Onboarding individual clinicians, clinics, and organizational accounts
  • Assisting customers with QuickChart setup, configuration, and workflow optimization
  • Supporting EMR and other software integrations
  • Escalating technical issues and working closely with our development and operations teams
  • Helping identify customer feedback and opportunities to improve the QuickChart experience
  • Acting to help onboarding and manage groups, clinics and institutions

The ideal candidate is personable, organized, comfortable with technology, and able to communicate clearly with healthcare professionals. Experience in healthcare, medical administration, customer success, or health technology is required.

Interested candidates should email a brief statement and their CV to joel@quickchart.ca

Pay: $25.00-$30.00 per hour

Expected hours: 20.0 – 40.0 per week

Ability to commute/relocate:

  • London, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: Hybrid remote in London, ON

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