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Medical Office Assistant
Early Pregnancy Access to Care & Triage (EPACT)
1315 Summit Drive, Kamloops, BC V2C 5R9
From $31 an hour
Part-time
Apply now

Job details

From $31 an hour
Paid time off, Designated paid holidays, Casual dress, On-site parking
Part-time
Monday to Friday
1315 Summit Drive, Kamloops, BC V2C 5R9

Full job description

Monday - Friday 8:30am - 4:30pm

Wage: starting wage is $25/hr + 24% in lieu of benefits (total $31/hr with no benefits pkg), increase to $26/hr + 24% in lieu after successfully completing the 3 month probation period.

Regular administrative duties: opening patient charts and entering patient information into EMR, answering phone and text messages, receiving and responding to emails, preparing and faxing patient referrals, greeting clients on site and by phone, booking and rescheduling appointments, stocking medical exam rooms, maintaining a tidy and sanitary patient waiting room.

Other duties: Collecting patient vitals (blood pressure, weight). MSP billings. Laundry. Stocking office and medical supplies and keeping inventory.

This is a fast paced, high volume maternity care office. You need to learn fast, take initiative, work independently AND collaboratively within a team based environment.

MUST be fluent with at least one EMR software platform.

Experience with MedAccess is an asset.

Experience with MSP Billings Claims am asset.

Qualities of the successful candidate:

  • Meticulous detail orientation
  • Time management and multitasking: ability to seamlessly juggle phone calls, patient check-ins, appointment scheduling, and file management without missing a beat.
  • Resourcefulness and initiative: you anticipate clinic needs, staying proactive about restocking supplies, managing patient flow, and taking initiative to ensure office runs smoothly.
  • Ability to prioritize daily tasks and workload according to the organization’s goals.
  • Professional communication: ability to convey clear information to patients while utilizing correct medical terminology with healthcare professionals
  • Team communication: establish rapport and work effectively with team members, contribute to team success and efficiency through active listening, critical thinking, and collaborative problem solving.
  • Reliable and punctual
  • EMR proficiency
  • Integrity and discretion: strict adherence to confidentiality and privacy laws.
  • Empathy and compassion: as the first point of contact for patients, you offer a warm and reassuring demeanour.
  • Comfort with conflict de-escalation: you remain calm, objective, and level-headed when handling frustrated patients or unexpected scheduling delays.
  • Must enjoy interacting with people from diverse backgrounds
  • Looking for a long term position

Advantages to you:

  • On-site parking
  • Casual dress
  • 13 paid stat holidays
  • 2 weeks vacation to start
  • 7 sick days per year
  • Supportive work environment
  • Baby snuggling!

Pay: From $31.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

  • On-site parking
  • Paid time off

Ability to commute/relocate:

  • Kamloops, BC V2C 5R9: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you looking for a long term position of at least one year (longer preferred)?
  • Can you commit to minimum 20 hours per week?

Work Location: In person

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