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Medical, Receptionist jobs in Kitchener, ON

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    • Dental receptionist: 3 years (required).
    • Proficiency in Dentrix (or comparable software) preferred.
    • Proactively schedule and confirm hygiene appointments via…
    • Collect patient information and update electronic medical records.
    • Dental receptionist: 1 year (required).
    • As the first point of contact for our patients, you…
    • Ability to speak French or another second language.
    • Case management experience or recent related community experience.
    • Link patients with service providers.
    • Ability to speak French or another second language.
    • Case management experience or recent related community experience.
    • Link patients with service providers.
    • 3+ years of medical office experience* is preferred, particularly in a surgical or specialist setting.
    • Managing clinic and medical supply inventory and ordering…
    • Recommend medical-grade skincare products.
    • Perform medical-grade facials and skin assessments.
    • Certification or licensing as required by local regulations for…
  • View similar jobs with this employer
    • Minimum 1 year of dental or medical administration experience (dental preferred).
    • Role Hours:* Monday–Thursday, 7:30 a.m.–4:30 p.m. or 8:15 a.m.–5:30 p.m.;…
    • A CDA Diploma or specialized degree backing your practical expertise.
    • Bachelor's Degree (preferred) and/or CDAAC Certified (active membership).
    • Previous optometric, optical dispensing, or customer service experience is considered an asset.
    • Cambridge, ON | Part-Time | Permanent.
    • Ability to speak French or another second language.
    • Case management experience or recent related community experience.
    • Link patients with service providers.
    • Schedule, confirm, and reschedule appointments using electronic medical records systems.
    • A minimum of 1 year of experience in Reception - Prior experience in a…
    • This position is available full-time or part-time, or as part of our paid education program.
    • Be a Canadian citizen or permanent resident living in Canada;
    • Ability to speak French or another second language.
    • Case management experience or recent related community experience.
    • Link patients with service providers.
    • 2 or more years of recent experience in community health or a related field.
    • Ability to speak French or another second language.
    • Knowledge of medical terminology relevant to dentistry helps in understanding procedures and documentation.
    • Support the front desk team as a dental receptionist…
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Career Resources:

Dental Assistant/Receptionist
Douglas Beaton Dentistry (Dentistry at Frederick)
526 Frederick Street, Kitchener, ON N2B 3R1
$20.12–$29.30 an hour
Full-time
Apply now

Job details

$20.12–$29.30 an hour
Dental care, On-site parking
Full-time
526 Frederick Street, Kitchener, ON N2B 3R1

Full job description

Join Our Patient-Focused Team!

We're seeking a full time dental assistant/ administrator to join Douglas Beaton Dentistry (Dentistry at Frederick), where we pride ourselves on creating a warm, welcoming environment for both our patients and team members. Our practice has built a strong reputation for personalized care, where every patient is greeted by name and treated like family.

What We Offer:

  • Supportive, close-knit team environment with regular team-building activities
  • Team celebrations including birthday recognitions and special occasions
  • Annual team holiday dinners
  • Competitive compensation

Our Team Culture:

At Douglas Beaton Dentistry (Dentistry at Frederick), we believe in creating a positive, supportive workplace where every team member feels valued and appreciated. Our culture is built on:

  • Open communication and mutual respect
  • Recognition of individual contributions
  • Collaborative approach to patient care
  • Regular team meetings to share ideas and improve patient care
  • Celebration of personal and professional milestones
  • Strong focus on work-life balance

Key Responsibilities:

Scheduling & Hygiene Department Coordination

  • Manage and maintain a fully booked hygiene schedule in line with production goals using Dentrix.
  • Monitor and adjust for cancellations, no-shows, and emergency appointments to ensure efficient patient flow.
  • Coordinate re-care reminders and follow-ups to reactivate overdue patients.
  • Track and report on KPIs such as patient retention, productivity, and recall compliance.

Patient Communication

  • Proactively schedule and confirm hygiene appointments via phone, email, or text.
  • Address patient inquiries and resolve scheduling conflicts.
  • Educate patients on the importance of routine hygiene care to encourage compliance and oral health.

Administrative Support

  • Update and maintain accurate patient records in Dentrix.
  • Process billing and confirm correct treatment codes.
  • Ensure all documentation complies with RCDSO guidelines and Ontario IPAC protocols.
  • Ensure all practices align with RCDSO, Ontario IPAC, and public health guidelines.
  • Protect patient confidentiality and promote a positive, team-focused office culture.

Qualifications

  • Experience in a dental office, with knowledge of dental terminology and hygiene procedures.
  • Proficiency in Dentrix (or comparable software) preferred.
  • Strong organizational and time-management skills.
  • Excellent communication skills (verbal, written, and patient-facing).
  • Knowledge of Ontario IPAC guidelines and RCDSO regulations.

Job Type: Full-time

Pay: $20.12-$29.30 per hour

Benefits:

  • Dental care
  • On-site parking

Experience:

  • Dental assisting: 2 years (required)
  • Dental receptionist: 3 years (required)

Location:

  • Kitchener, ON N2B 3R1 (preferred)

Work Location: In person

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