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Mechanical Maintenance Supervisor jobs in Mississauga, ON

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    • Oversee the day-to-day operations of the HVAC service department.
    • Coordinate and manage service schedules to maximize efficiency and customer satisfaction.
    • Ensure compliance with all mechanical safety and maintenance procedures.
    • This role is hands-on technical work, ideal for someone skilled in both mechanical and…
    • Oversees maintenance of processes in order to reduce mechanical downtime and keep product flows and production lines running at maximum efficiency.
    • Extensive knowledge of industrial maintenance practices, including mechanical and electrical systems.
    • This role requires effective management of maintenance…
    • Ensure preventative maintenance programs are executed and continuously enhanced.
    • Strong mechanical, electrical, and troubleshooting skills.
    • From a minimum four years of relevant maintenance experience.
    • From a minimum four years of relevant maintenance experience.
    • Able to lift up to 25 kg (55 lbs).
    • Strong electrical and mechanical aptitude.
    • Industrial maintenance: 3 years (required).
    • Troubleshooting and correcting electrical and mechanical problems in a…
    • Performs weekly, monthly, and annual maintenance checks on equipment.
    • Strong knowledge of mechanical, electrical, pneumatic, and hydraulic systems, with proven…
    • Reporting directly to the Operations Manager, this is a hands-on leadership role focused on field performance, service quality, and technician growth.
    • Maintain detailed records of maintenance activities and repairs.
    • Diagnose mechanical issues and execute repairs efficiently and safely.
    • Provide leadership, coaching, and technical guidance to maintenance supervisors and technicians.
    • Coordinate maintenance planning and scheduling to minimize…
    • Communicate daily maintenance activity to all supervisors.
    • Progressive approach to maintenance and process improvement driven.
    • 3+ years of experience managing a truck repair shop with in-depth mechanical knowledge.
    • Work closely with external vendors to arrange outside maintenance and…
    • Proven experience with industrial equipment maintenance or similar technical roles.
    • Strong mechanical knowledge and proficiency with hand tools, power tools,…
    • Ensure completion of general maintenance in parking garages/lots, mechanical rooms, rooftops, and other common areas.
    • Maintain all logs and safety checks.
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Job Post Details

SERVICE MANAGER-HVAC - job post

Marcotto Mechanical Contractors Inc.
3.8 out of 5 stars
901 Rowntree Dairy Road, Vaughan, ON L4L 5W6
$100,000–$140,000 a year - Full-time

Job details

Pay

  • $100,000–$140,000 a year

Job type

  • Full-time

Location

901 Rowntree Dairy Road, Vaughan, ON L4L 5W6

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • RRSP match
  • Casual dress
  • Extended health care
  • On-site parking

Full job description

Marcotto Mechanical Contractors Inc. has been a trusted name in HVAC services since 1999. Our mission is to ensure 100 percent customer satisfaction by providing top-notch comfort systems for our industrial, commercial & residential customers. Our commitment to outstanding service has positioned us as one of the largest air conditioning and heating companies in the Greater Toronto area.

Summary

We are seeking a skilled SERVICE MANAGER to join our dynamic team at Marcotto Mechanical Contractors Inc. This role is essential in delivering high-quality installation, maintenance, and repair services for our clients' heating and cooling systems. Your expertise will contribute significantly to our mission of providing ultimate comfort and satisfaction.

Key Responsibilities Operations Management

  • Oversee the day-to-day operations of the HVAC service department.
  • Coordinate and manage service schedules to maximize efficiency and customer satisfaction.
  • Ensure service calls are completed accurately, safely, and on time.
  • Monitor workflow and allocate resources to meet business demands.
  • Maintain department productivity and profitability.

Team Leadership

  • Supervise, mentor, and support HVAC service technicians.
  • Conduct performance evaluations and provide ongoing coaching and training.
  • Assist with hiring, onboarding, and developing new employees.
  • Promote a positive, respectful, and safety-focused work environment.
  • Manage employee attendance, performance, and disciplinary matters when required.

Customer Service

  • Maintain strong relationships with residential and commercial customers.
  • Resolve customer concerns and service issues professionally and promptly.
  • Review service reports and ensure quality workmanship.
  • Follow up with customers to ensure satisfaction and identify opportunities for improvement.

Technical Oversight

  • Provide technical guidance and troubleshooting support to technicians.
  • Ensure compliance with HVAC codes, regulations, and manufacturer specifications.
  • Stay current with new technologies, equipment, and industry best practices.
  • Assist with complex service calls when necessary.

Scheduling and Dispatch

  • Coordinate daily technician schedules and emergency service calls.
  • Prioritize work based on customer needs and technician availability.
  • Monitor response times and service completion rates.
  • Ensure efficient use of labour and company vehicles.

Financial Management

  • Monitor departmental budgets, labour costs, and service revenue.
  • Review technician productivity and key performance indicators (KPIs).
  • Identify opportunities to improve efficiency and increase profitability.
  • Assist in preparing quotes, estimates, and service agreements.
  • Review all invoices and prepare at times
  • Support inventory control and purchasing of service-related materials.

Health and Safety

  • Ensure compliance with all workplace health and safety regulations.
  • Promote safe work practices and proper use of personal protective equipment.
  • Conduct safety meetings and investigate workplace incidents when necessary.

Administrative Duties

  • Maintain accurate service records and documentation.
  • Prepare operational reports and performance metrics.
  • Ensure licensing, certifications, and training records remain current.
  • Collaborate with office staff, sales, installation teams, and senior management to ensure smooth operations.

Qualifications

  • Minimum 5–10 years of HVAC industry experience.
  • Previous supervisory or management experience preferred.
  • Strong knowledge of residential and commercial HVAC systems.
  • Excellent leadership, communication, and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with scheduling and service management software.
  • Valid driver's licence with a clean driving record.
  • Relevant HVAC certifications and licences as required by provincial or local regulations.

Skills

  • Leadership and team development
  • Customer service excellence
  • Problem-solving and decision-making
  • Technical troubleshooting
  • Time management and organization
  • Conflict resolution
  • Budgeting and cost control
  • Performance management
  • Microsoft Office and HVAC management software proficiency

Performance Expectations

  • Deliver exceptional customer satisfaction.
  • Meet or exceed departmental revenue and productivity goals.
  • Maintain high technician utilization and efficiency.
  • Ensure compliance with all safety and regulatory requirements.
  • Foster a positive team culture focused on continuous improvement and professional development.

Pay: $100,000.00-$140,000.00 per year

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Vision care

Work Location: In person

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