Mcmaster University Medical Centre Dr I jobs

About the Department of Surgery

Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment towards thinking big and making it possible. We are a Department with 11 surgical divisions and Royal College residency training programs; together, we are poised to unleash a future fueled by a creative mindset and powered by our people.

The successful candidate will bring a positive, solutions-focused mindset, as we collectively work towards achieving the Department Vision.

This Vision is based on 6 core tenets:

C.R.E.A.T.E.

Culture that includes

Research that impacts

Education that inspires

Advancement for all

Transformation through innovation & entrepreneurship

Excellence in patient care

Job Summary

The Operations Coordinator provides leadership and oversight for the operational, physical resource, people management administrative and communication functions across designated hospital sites within the Department of Surgery.

The incumbent is responsible for maintaining the efficient operation of administrative and clinical support structures, overseeing approximately 50 Unifor and interim employees, and ensuring alignment with departmental, Faculty, and hospital partner priorities. The role exercises independent judgment, supervises administrative teams, and supports strategic and facilities planning across multiple sites.

Key Responsibilities

Operational & Facilities Management

• Provide day-to-day operational oversight and ensure administrative, education and research support needs are met.
• Oversee space planning, facilities setup, and compliance with university and hospital standards.
• Liaise with hospital and university services for renovations, equipment, and infrastructure requirements.
• Support and implement operational change initiatives and process improvements.

Strategic Planning & Project Support

• Collaborate with hospital partners, Faculty leadership, and departmental teams to plan operational priorities.
• Contribute to strategic initiatives, space planning, and change management discussions.
• Lead or support departmental projects related to workflow, onboarding, and workforce planning.

People Management

• Supervise and guide Unifor administrative staff, including hiring, training, and performance management.
• Ensure compliance with HR and University policies, collective agreements, and employment standards.
• Coordinate staffing allocation, scheduling, and resource planning to meet operational demands.
• Promote equity, inclusion, and safety in all workplace practices.

HR Administration & Payroll

• Initiate and coordinate employee life-cycle activities for designated staff, including onboarding, contract extensions, leaves, and other employment changes, by communicating required information and documentation to the HR team for implementation.
• Review and approve payroll, ensure accurate chartfield assignments, and oversee attendance and leave tracking.
• Support recruitment and orientation processes for Unifor and interim staff.

Health & Safety

• Ensure a safe and compliant workplace in accordance with University and hospital requirements.
• Conduct regular inspections and maintain documentation of safety training and incident reporting.

Qualifications

Education:

• Undergraduate degree in Business Administration, Human Resources, or related field required.
• CHRP/CHRL designation considered an asset.

Experience:

• Minimum five (5) years of managerial or supervisory experience in a unionized academic or healthcare setting.
• Demonstrated experience with people leadership & staff planning, payroll, health & safety, and facilities coordination.
• Familiarity with hospital partnerships and University HRIS systems (e.g., PeopleSoft, Mosaic) is an asset.

Skills & Competencies:

• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage competing priorities and lead multi-site operations.
• Strong knowledge of HR and payroll processes, accounting principles, and collective agreements.
• Proficiency in Microsoft 365 programs (Outlook, Excel, Teams, SharePoint, etc.)
• Collaborative, adaptable, and solutions-focused approach.

Other Information:

• This position is hybrid in nature, currently operating on-site 2-3 days per week with regular travel to our various hospital sites and administration office at the Institute of Applied Health Sciences (IAHS), located at the Main Street Campus and subject to change as operationally needed.
Flexibility to attend meetings and events outside of regular business hours is required to meet the operational needs of our Faculty members who are practicing Surgeons.

The posted hiring range represents McMaster's typical hiring range for this position. Actual starting salary will depend on factors such as relevant experience, qualifications, internal equity, and market conditions.

Individuals with extensive experience, deep specialized expertise, and/or those who can demonstrate exceptional past performance, as applicable, may be hired at a higher rate within the full range, in accordance with the University compensation policies.

To apply for this job, please submit your application online.

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.