Marketing Medical jobs in Ontario

The Patient Engagement & Marketing Coordinator plays a key role in supporting practice growth, patient retention, and day-to-day administrative coordination. This position is responsible for marketing and social media activities, patient outreach and reactivation, referral management, team engagement initiatives, and administrative follow-ups, including insurance-related communication. The role bridges patient experience, marketing, and operational support to ensure a positive and well-organized clinic environment.

Key Responsibilities

Patient Engagement & Outreach

• Proactively contact inactive or overdue patients by phone to reactivate treatment and schedule appointments
• Support patient retention initiatives and follow-up communications
• Serve as a friendly, professional point of contact for patient-related inquiries as assigned

Marketing & Communications

• Manage and maintain the clinic’s social media presence (content creation, posting, engagement)
• Plan internal and external marketing initiatives and campaigns
• Support brand consistency across communications and patient-facing materials

Referral Management

• Track patient referrals and ensure timely follow-up
• Prepare and send referral thank-you cards and acknowledgments
• Maintain accurate referral records

Administrative & Insurance Support

• Follow up with insurance companies regarding claims, outstanding items, and documentation
• Assist with administrative tasks that support front-desk and clinical workflows
• Maintain organized records and ensure tasks are completed in a timely manner

Team & Practice Support

• Coordinate internal initiatives
• Support a positive, collaborative clinic culture
• Assist leadership with special projects and practice growth initiatives as needed

Qualifications & Skills

• Previous experience in a dental or healthcare setting preferred
• Strong communication skills, both written and verbal
• Comfortable making outbound phone calls to patients
• Experience with social media platforms and basic marketing concepts
• Highly organized with strong attention to detail
• Professional, patient-focused, and team-oriented
• Ability to manage multiple tasks and prioritize effectively

Working Conditions

• Clinic-based position in a fast-paced dental practice
• Regular interaction with patients, insurance providers, and team members

Why Join Our Clinic

• Supportive team environment
• Opportunity to contribute directly to patient care and practice growth
• Varied role combining marketing, administration, and patient engagement

Pay: $25.00-$28.00 per hour

Work Location: In person