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View similar jobs with this employerBilingual Customer Service Professional, Manulife Bank
NewMultiple openingsManulifeWaterloo, ON N2L 6L3- $45,000–$50,000 a year
- Full-time +1
- Weekends as needed
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Schedules may fall between 7:00 a.m. and 11:00 p.m. ET on weekdays and 8:00 a.m. and 8:00 p.m.
- ET on weekends; availability is required, and schedules are…
View similar jobs with this employerBilingual Customer Service Representative
NewMultiple openingsManulifeHalifax, NS B3L 4G6- $42,000–$50,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
View similar jobs with this employerBilingual Customer Service Professional, Manulife Bank
NewMultiple openingsManulifeHalifax, NS B3L 4G6- $45,000–$50,000 a year
- Full-time +1
- Weekends as needed
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Schedules may fall between 7:00 a.m. and 11:00 p.m. ET on weekdays and 8:00 a.m. and 8:00 p.m.
- ET on weekends; availability is required, and schedules are…
View similar jobs with this employerManulifeRemote- $90,000–$120,000 a year
- Full-time
- Employee stock purchase plan
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Communicate and collaborate with sales and head office colleagues to provide the highest quality and competitive decisions to our high-net-worth customers.
View similar jobs with this employerManulifeWaterloo, ON N2L 6L3- $42,000–$50,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
View similar jobs with this employerManulifeMontréal, QC- $45,000–$50,000 a year
- Full-time +1
- Weekends as needed
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Schedules may fall between 7:00 a.m. and 11:00 p.m. ET on weekdays and 8:00 a.m. and 8:00 p.m.
- ET on weekends; availability is required, and schedules are…
Représentant des ventes | Services Financiers
Easily applyPlacements Manuvie IncorporéeDorval, QC H9P 2V9- From $50,000 a year
- Full-time +1
- Monday to Friday +1
- Company events
- On-site parking
- Flexible schedule
- As a Door-to-Door Representative you will be responsible for proactively prospecting, engaging, and selling our suite of financial products and services…
Conseiller(ère) en gestion de patrimoine
Easily applyManulife Wealth Inc.Dorval, QC H9P 2V9- $70,000–$200,000 a year
- Full-time +1
- Company events
- On-site parking
- Si tu veux évoluer dans un environnement où ton potentiel est réellement pris au sérieux, c’est ici que tout commence..
Conseiller Junior - Gestion de patrimoine
Easily applyManulife Securities Inc.Dorval, QC H9P 2V9- From $40,000 a year
- Full-time
- On-site parking
- En tant que Conseiller Junior en Gestion de Patrimoine, vous apprendrez à bâtir une clientèle, développer des relations d’affaires et créer une source de…
Conseiller en placement junior
Easily applyDiligence gestion de patrimoine ManuvieDorval, QC- $50,000–$200,000 a year
- Full-time +1
- On-site gym
- Flexible schedule
- Company events
- On-site parking
- Ce qu'on vous propose*.
- Chez Diligence, adossé à Patrimoine Manuvie, on ne vous offre pas un poste de plus.
- Développer et gérer votre propre livre d'affaires.
Conseiller en placement junior
Easily applyDiligence gestion de patrimoine ManuvieDorval, QC- $50,000–$200,000 a year
- Full-time +1
- On-site gym
- Flexible schedule
- Company events
- On-site parking
- Ce qu'on vous propose*.
- Chez Diligence, adossé à Patrimoine Manuvie, on ne vous offre pas un poste de plus.
- Développer et gérer votre propre livre d'affaires.
View similar jobs with this employerManulifeMontréal, QC- $42,000–$50,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
Conseiller en placement / Conseiller en gestion de patrimoine – Embauche immédiate
Easily applyOften replies in 1 dayManulife Securities Inc.Dorval, QC H9P 2V9- $60,000–$175,000 a year
- Full-time +1
- RRSP
- Flexible schedule
- Placements Manuvie Incorporée / Manulife Securities Incorporated.
- Rejoins une équipe d'experts soigneusement sélectionnés et formés pour exceller.
Conseiller Adjoint - Gestion de patrimoine
Easily applyManulife Securities Inc.Dorval, QC H9P 2V9- $75,000–$110,000 a year
- Full-time
- RRSP
- - 4 ans d'experience en finance.
- -BAC Universitaire (peu importe le domaine).
- Communiquer régulièrement avec les clients afin d’assurer le suivi de leurs…
View similar jobs with this employerManulifeOntario- From $50,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Company pension
- As a Mortgage Specialist, you will be responsible for selling Manulife Bank financial solutions directly to clients and in collaboration with financial advisors…
- ManulifeHalifax, NS B3L 4G6
- $43,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- As part of our team, you will have the opportunity to engage with customers, provide insightful solutions, and support them in navigating their insurance needs,…
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Bilingual Customer Service Professional, Manulife Bank
Manulife
·
3.9
Waterloo, ON N2L 6L3
•
Hybrid work
$45,000–$50,000 a year
-
Permanent, Full-time
Bilingual Customer Service Professional, Manulife Bank
Job details
$45,000–$50,000 a year
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, Disability insurance, Extended health care
Permanent, Full-time
Weekends as needed
Hybrid work in 900 Boul De Maisonneuve O, Waterloo, ON N2L 6L3
Full job description
Join our Manulife Bank Contact Center as a Bilingual Customer Service Representative (French & English) and make an impact by delivering exceptional service and building strong customer connections.
Build your career in a supportive, flexible environment. Our hybrid model combines in-office collaboration Tuesday to Thursday with remote work on other days. Schedules may fall between 7:00 a.m. and 11:00 p.m. ET on weekdays and 8:00 a.m. and 8:00 p.m. ET on weekends; availability is required, and schedules are provided in advance. You’ll grow with a collaborative team and enjoy perks such as unlimited coffee and a culture that values your well-being.
Responsibilities:
- Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.
- Handle a high volume of inquiries, analyze issues, and deliver proactive solutions.
- Use advanced technology and software to document interactions accurately and resolve concerns efficiently.
- Demonstrate empathy and emotional intelligence to build trust and positive relationships.
- Stay informed about products, services, and industry regulations to provide accurate, useful information.
- Collaborate with colleagues and other departments to resolve complex issues.
Required Qualifications:
- Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
- Experience in a fast-paced customer service environment.
- Call center experience will be considered a strong asset, especially within financial services.
- Strong technical skills and ability to navigate multiple systems.
Preferred Qualifications:
- Empower: Inspire confidence and take initiative.
- Serve: Show genuine care and flexibility in helping customers.
- Grow: Embrace collaboration, feedback, and continuous learning.
When You Join Our Team
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: Hybrid remote in Waterloo, ON N2L 6L3
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