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Manteo jobs in Kelowna, BC

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    • Under the guidance of the Director of Rooms and Front Office Manager, the Guest Service Manager is responsible for leading the day to day operations and…
    • View all Four Points by Sheraton Kelowna Airport jobs - Kelowna jobs - Guest Service Agent jobs in Kelowna, BC
    • Salary Search: Guest Services Manager salaries in Kelowna, BC
    • See popular questions & answers about Four Points by Sheraton Kelowna Airport
    • We are also on a bus route, with a stop just outside of the hotel, and are offering shared staff accommodation.
    • Creation of daily features, weekly vinaigrettes.
    • We are also on a bus route, with a stop just outside of the hotel, and are offering shared staff accommodation.
    • Must be able to work well independently.
    • The Assistant Hotel Manager is a boots-on-the-ground leader responsible for the flawless daily execution of the Eldorado Resort’s operational standards.
    • The Housekeeping Manager is responsible for managing all of the daily operations of the housekeeping and laundry department at Eldorado Resort while ensuring…
    • The Resort Administrator provides administrative and operational support across multiple departments, working closely with the General Manager, Food & Beverage…
    • Seasonal Staff Accommodation options (shared).
    • An excellent work environment, with a focus on staff recognition and teambuilding.
    • The Chef de Cuisine - Lakeside Dining continually works to improve guest and employee satisfaction while maximizing the financial performance in all areas of…
    • The Senior Sous Chef is responsible for the preparation and execution of high-quality culinary offerings in accordance with company standards, menu…
    • We are also on a bus route, with a stop just outside of the hotel.
    • Under the guidance of the Director of Rooms and Assistant Front Office Manager, the Guest…
    • Permanent Full-Time and Part-Time Opportunities available.
    • Maintaining a neatly groomed appearance (uniform clean and name tag on).
    • The role of the Steward is to execute cleaning duties and general support to the various tasks of the kitchen.
    • Always adhere to all health and safety practices.
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Career Resources:

Guest Services Manager
Four Points by Sheraton Kelowna Airport
·
3.9
Kelowna, BC
From $22.90 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From $22.90 an hour

Job type

Full-time

Shift and schedule

Weekends as needed
Evening shift
Holidays

Benefits

Pulled from the full job description
Dental care
Extended health care

Full job description

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton Kelowna Airport is currently looking to fill the role of Guest Services Manager.

Located near the Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO!

Position Summary
Under the guidance of the Director of Rooms and Front Office Manager, the Guest Service Manager is responsible for leading the day to day operations and ensuring and maintaining a consistently high standard of guest service. In addition, you will be responsible for coaching the team and maintaining the smooth flow of front desk services and daily operation while adhering to the standards of the Four Points by Sheraton Kelowna Airport.

What will you be doing?

  • Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model
  • High understanding of the Four Points by Sheraton culture; ensure all staff follow this culture as well
  • Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training
  • Ensure guest satisfaction is maintained
  • Balance inventory and groups between Lightspeed and Marsha
  • Available to work varied shifts: days, evenings, weekends and holidays
  • Operate Hotel shuttle in a safe manner in accordance with the Motor Vehicle Act
  • Additional duties as assigned by management
What are we looking for?
  • Previous experience as Guest Service Agent or similar
  • Valid BC Class 5 license
  • Ability to plan, prioritize and complete multiple projects in a timely manner
  • Consistently motivates staff to achieve goals
  • Ability to work with all employees to promote teamwork and co-operative relationships within and across departments
  • Ability to provide ongoing coaching to staff to enhance performance
Perks:
  • Extended Health and Dental Benefits
  • World-wide accommodation and dining discounts with Marriott brands
  • Employee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort, Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel).
  • An excellent work environment, with a focus on staff recognition and teambuilding
  • Room for growth and development


Starting Hourly Wage: $22.90

Don't miss this exciting opportunity to join our Four Points family!

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