Manotick Medical jobs in Ottawa West, ON

Medical Office Assistant – Full Time

About Novel Health

Novel Health is a new and innovative family practice clinic located in the community of Riverside South, Ottawa, with a second location in Manotick. We serve a diverse population in the Ottawa south region and leverage technology and electronic records to provide timely and comprehensive care. We are looking for a dynamic and passionate Full-Time Medical Office Assistant (MOA) to join our growing team.

Job Summary

The MOA will work alongside a team of Medical Office Assistants, Nurses (RPN, RN), family physicians and specialists to provide administrative and clinical support in a primary care environment. MOA should be willing to work at both our Riverside South and Manotick locations. Availability to work evenings (12-8pm) 2x per week is a must.

REQUIRED QUALIFICATIONS

• Minimum of one year experience working in the medical office settings
• Availability to work evenings (12-8pm) 2x per week
• Ability to work between Riverside south and Manotick clinics
• Self directed and independent, able to work with minimal oversight
• Computer and EMR Literacy
• Empathic and passionate about supporting and providing care to patients

PREFERRED SKILLS

• Knowledge of medical billing (MOH, third party, out of province)
• Knowledge of medical office standards and workflows
• Ability to work in a fast paced environment and multi-task
• Excellent communication skills (verbal and written)
• Education in medical administration is an asset
• Knowledge of PS suites, Ocean and Pomelo
• Knowledge in social media, health newsletters and communication are an asset

Duties and Responsibilities

• Receiving incoming calls, answering routine inquiries and triaging ailments for urgency
• Responding to patient inquiries via phone call or online portal system
• Receiving & organizing medical documents to appropriate charts
• Managing clinic intake and regularly interacting with patients
• Managing appointment bookings and scheduling changes
• Rooming patients and taking vitals
• Disinfecting exam rooms and clinic common areas
• Invoicing and billing reconciliation
• Assisting in development of office workflow and work standards
• Participating in regularly scheduled team meetings and team building activities
• Collaborating with colleagues and physicians to ensure continuity of care for patients

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Benefits:

• On-site parking

Application question(s):

• Do you have experience working with EMR's?

Education:

• Secondary School (required)

Experience:

• Primary Care: 1 year (preferred)
• Medical Office Assistant: 1 year (required)

Location:

• Gloucester, ON (required)

Work Location: In person