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    • Maintains customer service delivery standards to ensure target of 100% Delivery Performance is met.
    • The Magna Exteriors portfolio of products includes access…
    • View all Magna International jobs - Guelph jobs - Service Administrator jobs in Guelph, ON
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    • Scheduling, sequencing and delivery of product.
    • The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular…
    • Coordinate with suppliers on custom packaging projects to ensure timely delivery and quality standards.
    • The Magna Exteriors portfolio of products includes…
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    • Performs administrative duties - supporting the leadership and direct delivery teams and clients by organizing the incoming and outgoing mail, typing…
    • Responsible for providing exemplary customer service and delivery to the public as the first point of contact for customers requiring assistance with purchasing…
    • Recording and following up on delivery dates.
    • Handling customer inquiries by phone, e-mail, and in-person.
    • We are seeking a well-rounded Auction Administration…
    • Drive continuous improvement initiatives to enhance IT processes and service delivery.
    • Coordinate with vendors and partners to support system operations and…
    • Manages all aspects of a supplier relationship ensuring excellent supplier quality and delivery.
    • The Magna Exteriors portfolio of products includes access…
    • Drive continuous improvement initiatives to enhance IT processes and service delivery.
    • Coordinate with vendors and partners to support system operations and…
    • Manages all aspects of program builds including cost, delivery, suppliers, customers, internal production and engineering changes.
    • Employment Status: Regular Full-Time.
    • ✓ Pension ✓ Dental Insurance ✓ Disability Insurance ✓ Health Insurance ✓ Life Insurance.
    • Job Status: Regular Full Time.
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    • Check and sign daily cash count sheet, and prepare bank deposit ensuring safe delivery to the bank.
    • Process incoming mail relative to applications, fee payments…
    • Liaise with pharmacies and doctors to support medication ordering and deliveries.
    • Record invoices and interoffice mail to/from the administrative office on a…
    • Maintain high quality standards in the delivery of internal human resources services.
    • Support the Human Resources department staff with various functions…
    • General clerical duties – telephone answering, emails, filing, mail distribution.
    • Provide program and project related support to the Office Manager and to the…
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Job Post Details

Magna International logo

Customer Service Administrator - job post

Magna International
3.5 out of 5 stars
65 Independence Place, Guelph, ON N1K 1H8
$60,000–$80,000 a year - Full-time

Job details

Pay

  • $60,000–$80,000 a year

Job type

  • Full-time

Location

65 Independence Place, Guelph, ON N1K 1H8

Full job description

Job descriptions may display in multiple languages based on your language selection.

What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.
Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Job Responsibilities:

QUALIFICATIONS NECESSARY TO DO THE JOB:

  • Immediate, open temporary position (one year requirement)
  • $60,000 - $80,000
  • Grade 12 education or equivalent required
  • Completion of diploma in Material Management, Supply Chain/Logistics or related field an asset
  • Previous experience in a customer service/administrative role preferred
  • Previous experience with Mapics (or similar system) and Microsoft Excel required
  • Previous experience with Chrysler CMS or SMART system an asset
  • Previous experience with DDL and Future III and AS 400 an asset
  • Excellent verbal and written communication skills
  • Friendly telephone manner and effective interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Ability to work independently with minimal supervision
  • Problem solving skills to deal with issues as they arise

MAIN DUTIES:

  • Maintains accurate paperwork, reports and information regarding shipment of customer requirements
  • Creates and maintains trucking schedule. Follows up on schedule when required
  • Communicate all relevant product information; customer requirements, shipment status, shortages, customer risk
  • Responds immediately to any issues that arise with critical parts
  • Oversees internal and external customer requests. Follows up on completion of all requests
  • Maintains customer service delivery standards to ensure target of 100% Delivery Performance is met
  • Monitors and maintains customer-based programs
  • Investigates inventory issues as required
  • Participates in team meetings and continuous improvement initiatives
  • Perform other duties as required

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.


Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.


Worker Type:

Regular / Permanent

Group:

Magna Exteriors
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