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Job Post Details

Menswear Made To Measure Specialist (Hourly Plus Commission) - job post

SPIER & MACKAY
Greater Toronto Area, ON
$20–$25 an hour - Permanent, Part-time, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $20–$25 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Greater Toronto Area, ON

Full job description

Spier & Mackay seeking a Full-time/Part-time made-to-measure specialist( Hourly Plus Commission) to join our retail team. at our Heartland Mississauga & Manulife Centre Toronto.

Primary Responsibilities (Includes but not limited to)

  • Advise clients on style, fabric, fit, and current tailoring trends
  • Assist clients through the entire MTM and MTO journey — from initial consultation and measurements to final fittings
  • Facilitate fitting sessions, assess alteration requirements, and accurately input measurement data into the system
  • Follow up daily with production to ensure client orders are progressing on schedule
  • Establish and maintain a consistent client call-back and follow-up process
  • Ensure after-sales service and client satisfaction through regular check-ins
  • Build and nurture long-term relationships with clients, acting as a trusted style advisor
  • Use exceptional communication skills to deliver a warm, professional, and personalized experience

Qualifications

  • Experience in menswear, tailoring, or luxury retail preferred
  • Strong understanding of fit, fabric, and garment construction
  • Excellent communication and interpersonal skills
  • Detail-oriented with strong organizational abilities
  • Confident taking precise body measurements and understanding alterations
  • Passionate about menswear and client service

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Experience:

  • Menswear & Made To Measure: 2 years (required)
  • Menswear Retail sales: 1 year (required)

Work Location: In person

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