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Job Post Details

Tim Hortons Store Manager - job post

Tim Hortons | Company #4020653
3.5 out of 5 stars
1145 Oxford Street East, London, ON N5Y 3L7
From $20 an hour - Full-time

Job details

Pay

  • From $20 an hour

Job type

  • Full-time

Shift and schedule

  • Weekends as needed

Location

1145 Oxford Street East, London, ON N5Y 3L7

Benefits

Pulled from the full job description

  • Store discount
  • Discounted or free food
  • Extended health care
  • Wellness program
  • On-site parking

Full job description

Pay: CA$20.00-CA$22.00 per hour

Job description:

Job Overview:

A Restaurant Manager at Tim Hortons plays a vital role in driving day-to-day operations, ensuring top-tier guest service, and fostering a high-performing, positive work environment. Based in London, Ontario, this position requires a proactive, hands-on leader who exemplifies our core values, motivates the team, and ensures operational excellence.

Key Responsibilities:

Operational Excellence

  • Lead daily operations with a “Guests Come First” attitude, model outstanding service.
  • Ensure compliance with all Tim Hortons operational standards, food safety regulations, and sanitation protocols.
  • Develop team schedules, assign duties, and maintain proper shift coverage.
  • Serve as Floor Leader during peak periods to optimize service.
  • Communicate daily focus areas and shift updates across teams.
  • Support and execute company-wide incentive programs.

Financial Management

  • Plan and manage budgets to achieve sales and transaction targets.
  • Control key costs including food, paper, and labour.
  • Oversee cash handling, deposits, financial reporting, and timecard verification for payroll.
  • Monitor supply ordering and inventory levels to ensure efficient restaurant operations.
  • Team Leadership & Development
  • Recruit, train, and mentor a diverse and inclusive team.
  • Foster a respectful, motivating workplace through daily huddles and open communication.
  • Identify and develop high-potential team members for future leadership roles.
  • Conduct regular performance reviews and provide ongoing coaching.
  • Promote a culture of recognition using organizational tools and creative methods.

Health & Safety Compliance

  • Enforce all health, safety, and employment standard policies.
  • Conduct regular workplace inspections and ensure adherence to safety practices.
  • Report incidents, injuries, or any non-compliance to the General Manager or Owner promptly.

Qualifications

Experience:

Minimum 2–5 years in food service management, preferably in a high-volume setting such as a café, bakery, or restaurant.

Education:

High school diploma required; post-secondary education in hospitality or business is an asset.

Skills:

  • Strong leadership, team-building, and organizational skills
  • Excellent communication, conflict resolution, and negotiation abilities
  • Proven ability to train, motivate, and manage performance
  • Knowledge of restaurant financial practices and supply management

Certifications:

Serve Safe Certification or equivalent (or willingness to obtain)

Availability:

Must be willing to relocate (if required) and available to work flexible shifts, including weekends.

If you are interested in this role or want to learn more, kindly email hr@gillgroupcanada.ca with your resume and a reason why you would be a good fit to work this role.

We look forward to hearing from all of you!

We thank all those who submit applications; however, only those selected for an interview will be contacted. Gill Group is proud to be an equal opportunity employer (EOE).

Job Type: Full-time


Benefits:

  • Discounted or free food
  • Extended health care
  • On-site parking
  • Store discount
  • Wellness program

Experience:

  • Tim Hortons: 3 years (preferred)

Work Location: In person


REQUIREMENTS


Opportunity, flexibility and new challenges every day are just a few of the reasons you’ll be happy you came on board. When you work at Tim Hortons, you’ll feel right at home. It’s a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression. We’d love for you to join the team. Because it’s the people that make Tims, Tims. And we’re looking for people like you.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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