Litigation Support jobs in Ontario

Job Summary:

Profile Legal Services is seeking detail-oriented, organized professionals to join our growing team in a fast-paced legal environment. We provide support to large law firms, financial services providers, and government clients across the legal space.

This is a dynamic role for someone who thrives on managing multiple priorities, takes initiative in meeting client needs, and brings strong problem-solving skills and a proactive attitude. You'll work independently while knowing when to ask for clarity rather than make assumptions — because in the legal industry, accuracy matters and mistakes are critical to avoid.

Experience in legal support is an asset but is not required. We are looking for the right attitude, strong computer skills, and a genuine willingness to learn and adapt. Basic QuickBooks knowledge is a plus but not mandatory. Excellent Microsoft Office skills are essential, and you must be able to type at a minimum of 55 words per minute.

Key Responsibilities

• Draft concise, accurate correspondence and documents (affidavit drafting experience is an asset)
• Set up instruction worksheets and review files for completeness
• Monitor and meet strict filing deadlines
• Complete online court filings
• Update clients on file progress by email and through our system
• Coordinate between clients and our process server team
• Scan, organize, and file documents systematically
• Sort and distribute mail, email, and other communications
• Maintain accurate records and support basic financial recordkeeping

Required Skills & Qualifications

• Strong organizational and multitasking abilities
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Adobe PDF applications
• High attention to detail and a strong sense of confidentiality
• Excellent written and verbal communication
• Ability to work independently and collaboratively
• A curiosity to learn new tools, technologies, and industry practices

Preferred Qualifications (Assets, Not Required)

• Prior experience in a law office or legal setting, particularly litigation support
• Familiarity with legal terminology and document management
• Experience with QuickBooks or similar accounting software
• Associate's degree or certification in business administration, paralegal studies, or accounting/finance
• Knowledge of bookkeeping and financial reporting
• VERY VALUED: Experience in managing a high volume of files and multiple tasks associated with those files

Schedule & Location

• Monday to Friday, 8:30 a.m.–5:00 p.m.
• In person at our downtown Toronto office (90 Adelaide Street West, Suite 401)
• Flexible/work-from-home options may be considered after training, at the manager's discretion

Benefits

• Extended health care
• Dental care
• Vision care
• Flexible schedule
• Casual dress

Job Types: Full-time, Permanent

Pay: $45,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• Vision care

Application question(s):

• Have you had any experience in the role of Process Serving? If yes explain.
• Are you legally entitled to work in Canada? (Yes/No — require Yes)
• Tell us about a time you were juggling several deadlines at once. How did you decide what to prioritize, and what happened?
• This role is fully in person at our downtown Toronto office, Monday–Friday, with work-from-home considered only after training. Can you reliably commute to 90 Adelaide Street West?
• Can you commit to full-time core hours of 8:30 a.m.–5:00 p.m., Monday to Friday?
• Which of the following have you personally handled? Select all that apply. (Multiple choice, multi-select): Small Claims filings / Superior Court filings / Family Law documents / Corporate filings / Court e-filing portals / Process serving / None of the above
• Have you filed court documents through any online portal (Ontario's Justice Services Online, BC's Court Services Online, or any provincial e-filing system)? If yes, which ones and roughly how often?
• Can you type at least 55 words per minute? Shortlisted candidates may be asked to complete a short typing test.
• Which of these Excel tasks have you done on your own? Select all that apply. (Multiple choice, multi-select): Basic formulas (e.g. SUM) / VLOOKUP or XLOOKUP / Pivot tables / None of these
• In 3–5 sentences, tell us why this role interests you and what makes you a strong fit.

Work Location: In person