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Linux Technical Support jobs in Toronto, ON

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    • Maintain operational documentation and participate in rotational on-call support.
    • Minimum 5+ years of experience in systems infrastructure administration and…
    • Document technical issues, resolutions, and support procedures.
    • Deliver professional technical support while maintaining a high level of customer service.
    • Escalate incident tickets to Level 2 support where appropriate.
    • Troubleshoot technical issues using various tools: network, servers.
    • Toronto, ON, CA, N3E 1A6.
    • Provide technical support and troubleshooting for complex IT issues.
    • Provide guidance and support to staff, including training.
    • Total Work Hours/Week*: 32.
    • Responds to help desk requests related to technical or non-technical issues and provides.
    • Devices, productivity applications, and other technical equipment;
    • Communicate clearly and directly with both technical and non-technical stakeholders.
    • Are comfortable working independently and owning technical outcomes.
    • 3–5 years of experience in systems support or a similar role.
    • You will bridge the gap between end-user support and systems administration, ensuring maximum…
    • Work with peers in Infrastructure Architecture and IT Operations teams to plan, build, deploy, monitor, maintain and support on-premise virtualization…
    • Ability to simplify complex technical concepts for non-technical audiences.
    • Provide technical leadership, mentorship, and architectural direction.
    • Proven customer support experience in the IT industry.
    • Previous experience providing remote support is a definite asset.
    • Join us if you are the one!*.
    • Provide mentorship and technical guidance.
    • The successful candidate will serve as a senior technical escalation point, working closely with the Helpdesk, Tier‑1…
    • This experienced IT professional will be responsible for managing operational teams to support a two-site model with a focus on service quality and continued…
    • Minimum 1+ year of experience in technical support, help desk, or end-user support.
    • Respond to customer support inquiries and troubleshoot technical issues in a…
    • Application support expertise — Experience supporting software applications at a technical level with awareness of functional workflows.
    • Additional technical support related to skill set may also be required as a secondary responsibility.
    • Coordination and support for fulfillment processes,…
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Job Post Details

Moneris Solutions logo

Systems Administrator III - job post

Moneris Solutions
3.3 out of 5 stars
Toronto, ON•Hybrid work
$85,000–$113,000 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $85,000–$113,000 a year

Job type

  • Full-time

Shift and schedule

  • On call

Location

Toronto, ON•Hybrid work

Full job description

Your Moneris Career – The Opportunity

Join Moneris as a Systems Administrator III, where you'll support and maintain critical Windows infrastructure services across on-premises and cloud environments. In this role, you'll help ensure the performance, availability, and security of enterprise systems that support production business operations.

You'll gain hands-on experience supporting enterprise-scale Windows Server environments, virtualization platforms, high-availability systems, and automation initiatives. Working closely with infrastructure, application, engineering, and security teams, you'll contribute to platform modernization, operational excellence, and continuous improvement efforts. This role offers exposure to hybrid cloud technologies, infrastructure automation, compliance-driven environments, and mission-critical production systems, providing strong opportunities for technical growth and career development.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship : You will report to Manager, Systems Infrastructure

Posting Type: Replacement Position

Salary Range: The expected base salary range for this role is $85,000 - $113,000

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career – What you’ll do

  • Administer and maintain Windows Server infrastructure across on-premises and cloud environments.

  • Support Active Directory, Group Policy, and enterprise application hosting platforms.

  • Troubleshoot production Windows Server environments to ensure stability, performance, and availability.

  • Support Microsoft clustering, SQL Server high-availability systems, and platform lifecycle activities.

  • Manage SCCM-based patching, deployments, and ongoing server maintenance activities.

  • Support VMware environments used to deploy and operate Windows Server workloads.

  • Develop PowerShell automation and collaborate on configuration management initiatives.

  • Maintain operational documentation and participate in rotational on-call support.

Your Moneris Career – What you bring

Required qualifications

  • Minimum 5+ years of experience in systems infrastructure administration and support.

  • Bachelor's degree in Computer Science, Information Technology, or equivalent work experience.

  • Proficiency administering Windows Server environments supporting enterprise or production workloads.

  • Strong experience with Active Directory, DNS, and Group Policy.

  • Hands-on experience with SCCM for patching, deployments, and system management.

  • Experience administering VMware-based Windows Server environments.

  • Experience supporting PowerShell scripting, automation, and clustered or high-availability Windows platforms.

Preferred qualifications

  • Exposure to Azure or hybrid cloud environments.

  • Experience with Ansible or similar configuration management tools.

  • Familiarity with infrastructure automation practices.

  • Familiarity with PCI DSS, CIS benchmarks, or enterprise production environments.

We understand that systemic barriers may contribute to imposter syndrome for some candidates. We encourage you to apply even if you do not meet every qualification listed.

#LI-Hybrid

#TECH-IND

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.

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