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    • Respond to help desk requests and provide Tier 2/Tier 3 technical support.
    • Professional development and certification support.
    • Paid vacation and personal days.
    • Investigate technical faults and collaborate with senior engineers or third-party vendors for timely resolution.
    • The incumbent will act as the IT Infrastructure technical resource for IT related topics as assigned by IS Management and will be required to provide effective…
    • Defining and coordinating technical tasks.
    • Writing technical documentation suitable for internal and external consumption.
    • Job Types: Full-time, Permanent.
    • Deliver remote and onsite technical support to small and medium-sized business clients.
    • Work alongside third-party vendors to resolve escalated technical issues…
    • 2+ years of experience in a technical support or helpdesk role.
    • Travel to different locations on company's expense for on-site technical support and…
    • You write support contracts to ensure technical inclusions.
    • Tu rédiges des contrats de support pour t'assurer des inclusions techniques.
    • Work with peers in Infrastructure Architecture and IT Operations teams to plan, build, deploy, monitor, maintain and support on-premise virtualization…
    • Analyser et escalader les problèmes techniques aux équipes support niveau 3,.
    • S’assurer au quotidien du bon fonctionnement des infrastructures,.
    • Provide direct technical support for IT infrastructure, ongoing and new projects, and end-user issues.
    • The ability to independently deliver complex technical…
    • Writing technical LLD/SOP documentation, explaining access gates to end-users, and.
    • Engineering Support: Serve as a technical point of contact for design…
    • Recommend technical improvements to Expert/Architect team members.
    • Monitor and respond to emergency support request within our SLA guidelines.
    • Proven customer support experience in the IT industry.
    • Previous experience providing remote support is a definite asset.
    • Automotive Data Solutions (ADS) est une compagnie montréalaise innovante et spécialisée dans la conception et la fabrication d’accessoires électroniques pour le…
    • Strong communication skills in English; capable of explaining technical issues clearly to non-technical users.
    • Microsoft Server: 10 years (required).
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Job Post Details

Systems Administrator - job post

EFV002 Inc.
Iroquois, ON
$85,000–$98,000 a year - Permanent, Part-time, Full-time

Job details

Pay

  • $85,000–$98,000 a year

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Iroquois, ON

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Employee assistance program
  • Company pension
  • Paid vacation
  • RRSP match
  • Work from home

Full job description

Job Summary

EFV002 Inc. is seeking a highly motivated and detail-oriented Systems Administrator to join our growing team. The ideal candidate will be responsible for maintaining and supporting the company’s IT infrastructure, ensuring optimal system performance, security, reliability, and scalability across all business operations.

This role is ideal for a technology professional who enjoys solving complex technical issues, improving infrastructure performance, and supporting end users in a fast-paced business environment.

Key Responsibilities:

  • Administer, maintain, and support Windows and/or Linux server environments
  • Manage Microsoft 365, Active Directory, Exchange, DNS, DHCP, VPN, and cloud-based systems
  • Monitor network performance, security, backups, and system availability
  • Configure, deploy, and troubleshoot hardware, software, workstations, and peripheral devices
  • Perform regular system updates, patch management, and security maintenance
  • Support cybersecurity initiatives including endpoint protection, access controls, and data security practices
  • Respond to help desk requests and provide Tier 2/Tier 3 technical support
  • Maintain backup and disaster recovery procedures
  • Document IT infrastructure, configurations, and standard operating procedures
  • Collaborate with internal teams and external vendors on technical projects and upgrades
  • Assist with onboarding and offboarding employees from an IT systems perspective
  • Recommend infrastructure improvements and technology solutions to increase operational efficiency

Qualifications:

  • Diploma or degree in Information Technology, Computer Science, or related field
  • 3+ years of experience in systems administration or IT infrastructure support
  • Strong knowledge of Windows Server environments and Microsoft 365 administration
  • Experience with virtualization technologies such as VMware or Hyper-V
  • Familiarity with networking concepts including TCP/IP, firewalls, switches, VLANs, and VPNs
  • Experience with cloud platforms such as Azure or AWS is considered an asset
  • Knowledge of cybersecurity best practices and endpoint security tools
  • Ability to prioritize tasks and manage multiple technical issues simultaneously

Preferred Skills:

  • Experience with scripting or automation tools such as PowerShell
  • Familiarity with backup and monitoring solutions
  • Understanding of compliance and data protection standards
  • Industry certifications such as CompTIA Server+, Network+, Microsoft Certified, Azure Administrator, or similar certifications are considered an asset

Benefits:

  • Comprehensive health and dental benefits
  • Paid vacation and personal days
  • Professional development and certification support
  • Career growth opportunities within a growing organization
  • Supportive and collaborative work environment
  • Modern technology and tools
  • Employee assistance and wellness programs

Pay: $85,000.00-$98,000.00 per year

Benefits:

  • Company pension
  • Life insurance
  • RRSP match
  • Work from home

Work Location: In person

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