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Legal Support Services jobs in Mississauga, ON

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Job Post Details

Paralegal
25 Pollard Street, Richmond Hill, ON L4B 1A8
$60,000–$65,000 a year
Permanent, Full-time

Job details

$60,000–$65,000 a year
Dental care, Life insurance, Extended health care, On-site parking
Permanent, Full-time
25 Pollard Street, Richmond Hill, ON L4B 1A8

Full job description

Role Overview:

The Paralegal provides legal and administrative support to the VP, Customer Services, assisting with contract management, compliance matters, customer-related legal documentation, and internal process coordination. This role ensures that customers services operations follow applicable legal requirements and that documentation is accurate, timely, and compliant with company policies.

Key Responsibilities:

· Legal Documentation: Draft, review, and prepare legal documents, including service agreements, NDAs, customer notices, and compliance forms.

· Contract Management: Maintain contract databases, track renewal dates, and ensure proper execution and storage of customer-related agreements.

· Regulatory Compliance: Support compliance activities related to consumer protection, warranty obligations, and industry standards.

· Customer Case Support: Assist with escalated customer matters requiring legal review, including documentation gathering and preparing case summaries.

· Record Keeping: Maintain accurate and organized legal files, correspondence, and case records.

· Cross-Functional Coordination: Work closely with Customer Services, Operations, Sales and Legal to ensure alignment on documentation and compliance requirements.

· Research: Conduct legal research on relevant legislation, regulatory changes, and best practices affecting customer operations.

· Administrative Support: Provide general administrative support to the VP, Customer Services, including scheduling, reporting, and documents preparation.

· Notary Services: Provide notary services for company documents, affidavits, declarations, and customer-related legal paperwork as permitted by law.

· Liaison With Outside Counsel: Coordination with external legal counsel as required, including preparing documentation, gathering information, and facilitating communication between departments.

Qualifications:

· Diploma or certificate in Paralegal Studies or related field

· Licensed Paralegal (LSO) is an asset.

· Minimum 2-4 years of experience in a paralegal, legal assistant within a corporate, commercial or manufacturing legal environment (in-house or law firm)

· Strong understanding of contract law, consumer rights, and documentation standards

· Excellent written and verbal communication skills

· High attention to detail and strong organizational skills

· Ability to manage multiple priorities in a fast-paced environment.

Job Types: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking

Experience:

  • in-house : 2 years (required)
  • Canadian and U.S. corporate and commercial law: 1 year (required)

Work Location: In person

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