Labour Relations jobs in Ottawa, ON

Enjoy being the person leaders turn to when they need practical, straightforward HR advice?

We're looking for an experienced People & Culture Generalist to take the lead on day-to-day HR matters across our Canadian operations.

This is a hands-on role with plenty of variety. One day you might be guiding a manager through a complex employee relations matter, the next improving an onboarding process, reviewing a policy or helping build the people practices our growing Canadian business needs.

You'll work directly with our Canada CEO and local leaders, while staying connected with our broader People & Culture team in Australia. You'll have the autonomy to apply your expertise locally, with the support of an international team when you need it..

About BUSY

The BUSY Group is an international organisation with more than 40 years of experience helping people access education, training and employment opportunities.

Our purpose is to make skills, education and employment accessible to everyone, creating opportunities for people to build better futures.

As our Canadian operations continue to grow, we're focused on building a strong local team and creating a workplace where our people can do their best work.

What you'll be doing

You'll be the primary point of contact for People & Culture matters across our Canadian operations, working closely with leaders in our schools, employment services and other programs.

Your responsibilities will include:

• Partner with managers to provide practical HR advice, coach them through people challenges and support sound, consistent decision-making.
• Manage recruitment and onboarding from start to finish, including candidate screening, employment documentation and induction.
• Manage employee relations matters, including advising on performance and conduct, conducting or coordinating workplace investigations, and supporting fair and compliant termination processes.
• Establish and maintain Canadian HR policies, procedures and employment practices that meet provincial legislative requirements and align with Group standards.
• Support performance development, employee engagement and learning initiatives, including the coordination of mandatory training and compliance requirements.
• Coordinate employee benefits, leave and payroll changes, working closely with Finance and external providers to ensure accurate administration.
• Manage workplace accommodation processes and support workers' compensation, disability management and return-to-work arrangements in partnership with our Group WHS team.
• Maintain accurate HR records and workforce reporting, while identifying opportunities to improve processes and the employee experience.

You'll also collaborate with our international People & Culture team, contributing Canadian expertise to broader projects and ensuring Group initiatives work effectively in the local environment.

What we're looking for

We're looking for an experienced HR generalist who can work independently, build strong relationships with leaders and confidently manage a broad range of people matters.

To be successful, you'll need:

• At least 5 years' generalist HR experience, including working as a sole or lead HR practitioner.
• A qualification in Human Resources or a related discipline.
• Strong working knowledge of Canadian employment standards, human rights, health and safety and privacy legislation, ideally across multiple provinces.
• Proven experience managing employee relations matters, including investigations, workplace accommodations and terminations.
• Experience in end-to-end recruitment, HR systems and workforce reporting.
• Sound judgement, strong communication skills and the ability to provide practical advice while managing competing priorities.

It would also be great if you have:

• A CHRP, CHRL or CPHR designation, or are working towards one.
• Experience in education, employment services or the not-for-profit sector.
• French language skills.

Why join The BUSY Group?

If you enjoy having variety in your work, building relationships and finding better ways of doing things, there's plenty of opportunity to put your experience to use here.

You'll have a direct role in supporting our Canadian leaders and employees, while helping establish the people processes and practices that will support the business as it grows.

You'll also be part of a broader international People & Culture team, giving you the chance to collaborate, share ideas and contribute beyond your immediate role.

Ready to join us?

If you're looking for a broad HR role where you can take ownership, provide meaningful advice and make a difference to the people you work with, we'd love to hear from you.

Apply through Indeed with your resume.

Applicants must be legally entitled to work in Canada and hold a valid driver's licence. The successful candidate will be required to complete a satisfactory criminal record check. Some interprovincial or international travel and occasional work outside standard business hours may be required.

The BUSY Group is committed to safeguarding children and young people and providing a safe and inclusive environment. We welcome applicants from all backgrounds and will provide reasonable accommodation throughout the recruitment process upon request.

Pay: $80,000.00-$100,000.00 per year

Application question(s):

• Have you worked as a sole or lead HR practitioner?
• What is your expected annual base salary in Canadian dollars (CAD), excluding bonuses and benefits?

Experience:

• generalist HR: 5 years (required)

Licence/Certification:

• CHRP, CHRL or CPHR designation (preferred)

Work Location: Hybrid remote in Ottawa, ON