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Job Post Details

Application Analyst (1 Year Job Rotation/Contract) - job post

City of Burlington, Ontario
4.0 out of 5 stars
Burlington, ON•Hybrid work
$101,881–$127,351 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $101,881–$127,351 a year

Job type

  • Full-time

Location

Burlington, ON•Hybrid work

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

Position Type:

Contract NU (Full Time) (Fixed Term)

Closing Date:

June 26, 2026

Salary/Wage Range:

$101,881.00 - $127,351.00

Working for the City of Burlington

A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you to learn and grow.

We don't just spend time attracting the best talent. We spend time and resources to keep the best talent. This may include: flexible working hours, mobile and hybrid working arrangements, a great pension and benefits package, as well as programs to foster innovation and leadership.

Type of Vacancy

Existing Vacancy

Hours of Work

35 hours per week

Contract Length

One Year

Department

Burlington Digital Services

Location

This position is eligible for a hybrid work model. When attending an event or meeting in person, your primary office location will be based out of City Hall. Work location is subject to change at the discretion of the City due to operational demands. Effective September 2027, this role will be required to be on site 50% of the time each month.

Position Overview

Reporting to the Product Manager, 365, this position will work with application users, project teams, business analysts, and other Burlington Digital Services (BDS) staff to implement and support corporate and departmental business applications. You will serve as a key technical specialist and solution builder across the Microsoft 365 ecosystem, with a strong focus on delivering low-code solutions using Power Platform, AI-enabled capabilities, and M365 collaboration portfolio including SharePoint, Viva, Teams, OneDrive, and other collaboration tools.

Responsibilities

The Application Analyst, as part of the team, will be responsible for:

  • Serving as the key BDS resource in support of the M365 collaboration portfolio of tools

  • Designing and delivering digital solutions using Power Platform, Microsoft 365 and AI-enabled platform (e.g., Copilot Studio).

  • Develop solutions using Power Platform, Copilot, M365 apps and related services.

  • Assisting and supporting our business users in solving technical issues with guidance and real-time coaching.

  • Understanding business goals and requirements, and translating them into scalable, user-friendly solutions that support business outcomes.

  • As a trusted subject matter expert in Power Platform and M365 ecosystem, identify and pursue additional opportunities to bring value to staff.

  • Support the strategic lifecycle management for the M365 eco systems determining the impact of release changes on existing solution portfolio.

  • Through participation in internal and external user groups and vendor groups, share M365 collaboration solution best practices to promote application utilization.

  • Contribute to documentation and knowledgebase content.

  • Promoting best practices and supporting user adoption through collaboration with internal teams and stakeholder groups.

Requirements

You have a post-secondary degree or diploma with a strong emphasis on Information Technology. Microsoft certifications are considered an asset.

  • At least 5 years of experience working with Power Platform and Microsoft 365 technologies.

  • Hands-on experience designing, building, and supporting low-code solutions using Power Platform, such as Power Apps, Power Pages, and Power Automate or similar technologies.

  • Possess Microsoft 365 knowledge and understanding of security and compliance capabilities related to collaboration.

  • Experience developing or configuring digital solutions, portals, or collaboration tools with a focus on usability and user experience.

  • Experience with AI-enabled platforms such as Copilot, Azure AI Foundry, or similar technologies.

  • Solid understanding of SharePoint Online and Microsoft Teams architecture and administration. Working knowledge of JSON, JavaScript, CSS and KQL (Keyword Query language).

  • Familiarity with Power Platform, Copilot Studio, Flow, Logic Apps, Microsoft Graph, and SharePoint Modern Pages/Web Parts.

  • Strong communication skills with the ability to present to technical and non-technical audiences at all levels within an organization.

Accommodations

In accordance with the Accessibility for Ontarians with Disabilities Act, the City of Burlington accommodates the individual needs of applicants with disabilities within the recruitment process. Please call us at 905-335-7602 or email us at: hr@burlington.ca if you require accommodation to ensure your equal participation in the recruitment and selection process.

Note to Applicants:

We thank all those who apply for positions, but only those applicants who are invited for an interview will be contacted.

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