Kelseys jobs in Scarborough, ON

Front of House Manager, Guest Experience

Overview:

• Responsible for timely progress through the Restaurant Leader Certification Program, taking on additional responsibilities as learning and skill enhancements happen
• Assists in the day-to-day leadership and management of a Kelseys restaurant as directed by the General Manager (GM)
• Accountable for key financials and Key Performance Indicators in partnership with the management team
• Develops the ability to effectively run both dining room and kitchen operations and lead all shifts to Brand standard
• As a fully trained Assistant Manager, supports the GM in all aspects of operating a "Benchmark Restaurant" to the Brand standards, creating a perfect guest experience every time while focusing on on-going associate development

Core Role:

• Guest Experience
• People Development
• Bar Inventory Management
• Sales and Profitability
• Standards and Controls

Qualifications:

• Degree or Diploma in Hospitality or Business Management and/or proven personal commitment to professional development is an asset
• Social Media Operational Knowledge
• Must possess the "Hospitality Gene" - Passion for People and Excellence

Leadership Fit Criteria:

• Drive - You keep raising the stakes with your associates, your operation and most importantly, yourself. You are not afraid to take decisive action. This inspires confidence in your associates and helps drive a perfect Guest experience every time.
• Inspiration -. You are a collaborator and you build teams that are rich in talent and self-motivation. Your style is not rigid, but flexible, and you can accommodate the styles of others in your own. Most of all, you act with integrity, value diversity and create a contagious passion around pleasing your Guests.
• Anticipation - You can imagine what the future will look like and you can create a vision for growth. This makes you highly proactive. You also understand the business and how things inter-relate, and can manage both the big picture and the smallest detail. You anticipate barriers that lie ahead and this make you more willing to take the appropriate risks.
• Focus - You can set priorities and work fast. You do not fear ambiguity and change, but feel comfortable with both. You can separate what is urgent from what is important while staying agile and adaptable at all times.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $45,500.00-$51,250.00 per year

Benefits:

• Discounted or free food
• On-site parking
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Ability to commute/relocate:

• Maple, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Restaurant: 3 years (required)
• Restaurant management: 2 years (preferred)

Language:

• English (required)

Licence/Certification:

• Smart Serve (required)
• Food Handler Certification (preferred)

Shift availability:

• Night Shift (required)
• Day Shift (preferred)

Work Location: In person