Junior Technical Support jobs in London, ON

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What we offer:

Group Summary:

POSITION SUMMARY:
To provide students with automotive work experience assisting with
their ongoing educational training and skill development. The student will perform a wide array of duties within the Information Systems Department.

This position has been posted to fill an existing vacancy starting September 2026.

POSITION SALARY:
$21.60 - $25.25 CAD Hourly

WHO WE ARE LOOKING FOR:

• Currently enrolled in a Computer Systems Technology program with Co-op placement. 8 month term preferred.
• Experience with the analysis, implementation and support of hardware, software and systems, preferably in a manufacturing industry.
• Technical background, with an emphasis on administration of Microsoft Windows and complex TCP/IP networks.

DUTIES & RESPONSIBILITIES:

• Maintain extremely high ethical standards regarding all sensitive data that you may be exposed to.
• Continuously challenge past practices by actively exploring and implementing new solutions and methodologies to improve the quality and time to market of our product and services to the company.
• Produce a top quality product on time and ensure that it meets or exceeds our customer’s needs.
• Help train and support users on new applications, changes, and upgrades and/or recommend external training resources and co-ordinate effective training schedules.
• Participate in and facilitate departmental cross training on a day-to-day basis to provide the best possible support and protection of Formet’s operations by fostering a learning environment of sharing project, business, and technical knowledge with all other team members.
• Fully utilize the departmental Helpdesk application by diligently adhering to project due dates.
• Analyze, evaluate, implement and support network hardware, software and systems
• Act as “help desk” support for users’ day to day problems and questions
• Take technical direction from senior staff
• Handle the installation, and support of PCs, laptops, printers, and peripherals
• Key person involved with Hardware and Software inventory and lifecycle replacement
• Software Installation and software package creation for distribution
• Assist in the administration of the LAN/WAN, including Internet access and communication
• Assist in monitoring and enforcing company standards
• Write technical documentation and manuals, and assist with end user training
• Involved in managing and supporting Formet’s internal wireless phone system (Spectralink), including the installation, training, support and trouble-shooting of all hardware
• Involved in the installation, training, support, and trouble-shooting of Wireless hardware, including: scanners, terminals, gateways and smart phones
• Perform other duties as designated

CO-OP TEAM MEMBER BENEFITS:

• Overtime (1.5x) after 40 hours worked.
• Weekly pay via direct deposit.
• Company BBQ, holiday parties and company events.
• Corporate social responsibility initiatives - 6k for water walk, support local charities (Hospice of Elgin, Adopt a Family (12 in total), STEGH), Children’s Health Foundation and many more).
• Subsidized cafeteria with daily specials including hot vegetarian options – we are known for our amazing cafeteria! Free coffee, juice, and tea.
• You get to work with a FANTASTIC Team! One Team, One Formet!

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.